Jesse Robbins

San Francisco, California, United States Contact Info
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About

I am a General Partner at Heavybit, leading pre-seed through Series-A investments in…

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Experience & Education

  • Heavybit

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Licenses & Certifications

Volunteer Experience

  • Firefighter / Incident Commander

    Black Rock City Emergency Services Department

    - Present 20 years

    Social Services

  • Haight Ashbury Free Clinics Graphic

    Medical Command - San Francisco Pride Festival

    Haight Ashbury Free Clinics

    - 6 years

    Health

  • Operation Hurricane Katrina Graphic

    Task Force Leader

    Operation Hurricane Katrina

    - less than a year

    Disaster and Humanitarian Relief

  • San Francisco Zoo Graphic

    Raptor Handler - Avian Conservation Center - (Bald Eagle, Golden Eagle, Andean/California Condors)

    San Francisco Zoo

    - less than a year

    Environment

Publications

  • Incident Management for Operations (w/forward by Jesse Robbins)

    O'Reilly Media

    IT professionals looking for effective response models have successfully adopted the Incident Management System (IMS) used by firefighters throughout the US. This practical book shows you how to apply the same response methodology to your own IT operation.

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  • Resilience Engineering: Learning to Embrace Failure

    ACM Queue

    Many operations are turning to resilience engineering not in hopes of becoming impervious to failure, but rather to become better able to adapt to it when it occurs. Resilience engineering is a familiar concept in high-risk industries such as aviation and health care, and now it's being adopted by large-scale Web operations as well.

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  • Failure as a Service (FaaS): A Cloud Service for LargeScale, Online Failure Drills

    Electrical Engineering and Computer Sciences University of California at Berkeley

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  • Failure as a Service (FaaS): A Cloud Service for Large- Scale, Online Failure Drills

    University of California at Berkeley

    Cloud computing is pervasive, but cloud service outages still take place. One might say that the computing forecast for tomorrow is "cloudy with a chance of failure." One main reason why major outages still occur is that there are many unknown large-scale failure scenarios in which recovery might fail. We propose a new type of cloud service, Failure as a Service (FaaS), which allows cloud services to routinely perform large-scale failure drills in real deployments.

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  • Web Operations: Keeping the Data On Time

    O'Reilly Media

    A web application involves many specialists, but it takes people in web ops to ensure that everything works together throughout an application's lifetime. It's the expertise you need when your start-up gets an unexpected spike in web traffic, or when a new feature causes your mature application to fail. In this collection of essays and interviews, web veterans such as Theo Schlossnagle, Baron Schwartz, and Alistair Croll offer insights into this evolving field. You'll learn stories from the…

    A web application involves many specialists, but it takes people in web ops to ensure that everything works together throughout an application's lifetime. It's the expertise you need when your start-up gets an unexpected spike in web traffic, or when a new feature causes your mature application to fail. In this collection of essays and interviews, web veterans such as Theo Schlossnagle, Baron Schwartz, and Alistair Croll offer insights into this evolving field. You'll learn stories from the trenches--from builders of some of the biggest sites on the Web--on what's necessary to help a site thrive.

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  • Web Operations: From Cost Center to Competitive Advantage

    O'Reilly Media

    In the Web 2.0 world, web operations has moved from IT support function to mission-critical competency. In an online business, the web site is inextricably bound to the product. In this report, Jesse Robbins of the O'Reilly Radar team puts it succinctly: "You only make money when your web site is up. The more available and the faster your web site, the more revenue-generating pages a customer can view in the same amount of time, and the happier the customer will be."

    This report lays out…

    In the Web 2.0 world, web operations has moved from IT support function to mission-critical competency. In an online business, the web site is inextricably bound to the product. In this report, Jesse Robbins of the O'Reilly Radar team puts it succinctly: "You only make money when your web site is up. The more available and the faster your web site, the more revenue-generating pages a customer can view in the same amount of time, and the happier the customer will be."

    This report lays out the three crucial high-level principles for succeeding with web operations and performance, identifies the eight business principles that should drive web operations strategy, and describes best practices for implementing that strategy.

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Patents

  • Integrating logic services with a group communication service and a voice assistant service

    Issued US11908471B2

    Methods, apparatuses, and computing systems are provided for integrating logic services with a group communication service. In an implementation, a method may include receiving a spoken message from a communication node in a communication group and determining that the spoken message relates to a logic service and transferring the spoken message to a voice assistant service with an indication that the spoken message relates to the logic service. The method also includes receiving status…

    Methods, apparatuses, and computing systems are provided for integrating logic services with a group communication service. In an implementation, a method may include receiving a spoken message from a communication node in a communication group and determining that the spoken message relates to a logic service and transferring the spoken message to a voice assistant service with an indication that the spoken message relates to the logic service. The method also includes receiving status information from the logic service indicative of a status of a networked device associated with the logic service. The further method includes sending an audible announcement to the communication nodes in the commutation group expressive of the status of the networked device.

  • Operating environment partitioning for securing group communication device resources

    Issued US 10,887,290

    Systems, methods and devices for securing communication resources of group communication devices. Secure resources of a group communication computing device may be maintained in a secure operating environment of the group communication computing device, which is separate from a normal operating environment of the group communication computing device, via a trust partition comprising one or both of an SoC trust partition and a hypervisor. The secure operating environment may comprise input…

    Systems, methods and devices for securing communication resources of group communication devices. Secure resources of a group communication computing device may be maintained in a secure operating environment of the group communication computing device, which is separate from a normal operating environment of the group communication computing device, via a trust partition comprising one or both of an SoC trust partition and a hypervisor. The secure operating environment may comprise input resources including a microphone, a camera, audio encoding and decoding engines, audio encryption and decryption engines, and a secure operating system. The normal operating environment may comprise resources including LTE and WiFi communication resources, transport layer security layer resources, and an operating system.

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  • Transcription bot for group communications

    Issued US10855626B2

    A group communication service receives user node communications from and distributes user node communications to members of a communication group. The communication group members comprise a plurality of user nodes. The group communication service then receives an audio transcription request from one or more of the plurality of user nodes. In response to receiving the request, group communication service launches a bot node member of the communication group configured to deliver transcribed…

    A group communication service receives user node communications from and distributes user node communications to members of a communication group. The communication group members comprise a plurality of user nodes. The group communication service then receives an audio transcription request from one or more of the plurality of user nodes. In response to receiving the request, group communication service launches a bot node member of the communication group configured to deliver transcribed content messages to one or more destination services. The group communication system then receives an audio content message from one or more of the plurality of user nodes and delivers a transcribed content message of the audio content message to the one or more destination services over the bot node member of the communication group.

  • Intelligent agent features for wearable personal communication nodes

    Issued US 10110430

    Systems, methods, apparatus and software enable intelligent agent features for user nodes that are members of a communication group. Instructions instantiate an intelligent agent node as a member of the communication group. Each intelligent agent node can be instantiated by a communication group management system, an intelligent agent system and/or by one or more of the communication group members, for example by executing software on one or more computing systems or devices. A variety of…

    Systems, methods, apparatus and software enable intelligent agent features for user nodes that are members of a communication group. Instructions instantiate an intelligent agent node as a member of the communication group. Each intelligent agent node can be instantiated by a communication group management system, an intelligent agent system and/or by one or more of the communication group members, for example by executing software on one or more computing systems or devices. A variety of services and other assistance can be provided by intelligent agent member nodes, including recording communications, auditing communications, providing audio transcription, annotating media, and paging communication devices, including communication nodes that are not members of the communication group. Communications between personal communication nodes and any intelligent agents can be secure.

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  • Device to device grouping of personal communication nodes

    Issued US 9,936,010

    Systems, methods, software and apparatus enable device to device grouping of personal communication nodes include managing a communication node group having communication node members. Attribute information from the communication nodes is provided to a management system that defines communication group membership based on the received attribute information. The management system transmits group membership status notifications to the communication nodes. Membership status controls a node's…

    Systems, methods, software and apparatus enable device to device grouping of personal communication nodes include managing a communication node group having communication node members. Attribute information from the communication nodes is provided to a management system that defines communication group membership based on the received attribute information. The management system transmits group membership status notifications to the communication nodes. Membership status controls a node's participation in group communications. Attribute information can include changes (such as dynamic changes) in one or more communication node attributes, such as location, proximity to other communication nodes, speed, etc.

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  • Dynamic muting audio transducer control for wearable personal communication nodes

    US 10,120,644

    Systems, methods, software and apparatus that enable dynamic audio transducer control include obtaining attribute information relating to multiple communication nodes that are communication node group members. A group management system or other computing system receives attribute information from two or more of the communication nodes and determines settings for one or more audio transducers (e.g., speakers and microphones) in the group's communication nodes based on the attribute information…

    Systems, methods, software and apparatus that enable dynamic audio transducer control include obtaining attribute information relating to multiple communication nodes that are communication node group members. A group management system or other computing system receives attribute information from two or more of the communication nodes and determines settings for one or more audio transducers (e.g., speakers and microphones) in the group's communication nodes based on the attribute information. An audio transducer command is transmitted to or imposed on one or more of the nodes. Attribute information can include node attributes and/or changes to attributes. Audio transducer commands transmitted or otherwise imposed on nodes can include muting and unmuting commands, as well as setting volume levels and other audio settings associated with a node's operation.

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  • One-touch group communication device control

    US 10,057,394

    One-touch transmission and one-touch silencing of a wearable group communication device utilize an end user device body and face that can be moved relative to one another in one or more simple, single-motion actions. One-touch audio transmission is enabled after an end user device is activated to enable communications. Depressing the end user device face relative to the end user device body enables audio transmission. While the face is in its depressed position audio can be transmitted. To…

    One-touch transmission and one-touch silencing of a wearable group communication device utilize an end user device body and face that can be moved relative to one another in one or more simple, single-motion actions. One-touch audio transmission is enabled after an end user device is activated to enable communications. Depressing the end user device face relative to the end user device body enables audio transmission. While the face is in its depressed position audio can be transmitted. To cease audio transmission the face is released. One-touch audio silencing of an activated end user device can be performed by rotating the face relative to the body to silence audio broadcast.

Honors & Awards

  • Jesse Robbins first named to Seed 100 "Top Early Stage VC Investors"

    Business Insider

    https://www.businessinsider.com/seed-100-top-early-stage-vc-investors-2021-4#99-jesse-robbins-2

  • Silver Award for Orion Voice Technology

    Edison Awards

    The Edison Awards at the New York City Gala that Orion Labs, a leader in voice communication, was voted as a Silver Winner for Voice & Hearing Technology.

  • Top Cloud Computing Leaders

    TechTarget

  • TR35 for "Transforming the way Web companies design and manage complex networks of servers and software."

    MIT Tech Review

    Each year Technology Review honors 35 innovators under 35 who are tackling important problems in transformative ways. Jesse Robbins was honored in the TR35 for 2011.

    In 2001, Jesse Robbins applied for two jobs: one as a Seattle bus driver and another as a systems engineer at Amazon.com. Amazon called first, and in the decade that followed, Robbins transformed the way Web companies design and manage complex networks of servers and software.

    A former volunteer firefighter, Robbins…

    Each year Technology Review honors 35 innovators under 35 who are tackling important problems in transformative ways. Jesse Robbins was honored in the TR35 for 2011.

    In 2001, Jesse Robbins applied for two jobs: one as a Seattle bus driver and another as a systems engineer at Amazon.com. Amazon called first, and in the decade that followed, Robbins transformed the way Web companies design and manage complex networks of servers and software.

    A former volunteer firefighter, Robbins brought an emergency responder's mind-set to his work. He taught Amazon that with data centers distributed around the world, a massive shopping site, and intricate fulfillment operations, some unpredictable and spectacular failures were inevitable. Rather than try to defy that inevitability, Robbins says, he made it safe for Amazon to fail, building fault tolerance into its architecture. Then he tested the Web operations teams with live drills, knocking entire data centers offline. Customers didn't notice a thing.

    After leaving Amazon in 2006, Robbins began blogging about his techniques. In 2007, he founded Velocity, now an annual conference, where fierce competitors such as Microsoft and Google share information about handling infrastructure problems.

    In 2008, Robbins cofounded Opscode. Its main product, Chef, is an open-source programming language that automates management of cloud-based infrastructure. For example, one client used Chef to help scientists bring up and configure in 45 minutes a 10,000-­processor supercomputing cluster on Amazon's pay-as-you-go cloud, solve some difficult problems related to protein binding in eight hours, and then close out the operation, for a small fraction of what it would cost to build or buy time on a supercomputer.

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