Jon Theophilus

It's the #Technology conference season! First up, I'll be at #ServiceNow #knoweldge24 conference in #vegas on Tuesday (7th) and leaving on the Thursday evening. Reach out to me directly or the team Josh Davidson, John Capezzuto Matthew Schatzman and Madeline Marconi. Next I will be in #SanFran for the #snowflake #datacloudsummit from June 3-6th. First #snowflake conference and I can't wait to see how the #datacloud is driving business outcomes! ServiceNow Having issues hiring the very best #ServiceNow Talent? Want to discuss the #ServiceNow market trends on salaries, key movers or M&A? Need #contract resources in a specialized area like #CSM, #FSM or #SecOps? Snowflake Are you an executive at a #Snowflake partner and need to bolster your sales/ GTM business? Need #Snowflake #services sellers to open to territories for you? Received PE or VC backing and looking for a #proven GTM leader? Are you a top 1% #snowflake services or technology seller? Message me to get a meeting booked. Snowflake ServiceNow Tenth Revolution Group

30

⚙️"The PeopleSoft world was falling apart!"⚙️ In this episode, Matt shares how he and his colleagues navigated the challenges of a changing market. 🟠 When Oracle took over PeopleSoft, the market reacted less favorably. They knew they had to pivot. Over a few pints, they brainstormed and explored new systems, eventually landing on Workday. 🗣️ "We realised that actually we had to transition away to survive as a business. It was quite a sink or swim mentality... And the name Cloud with a K was born." Two words that sum up this episode are: Innovation & Adaptability. Matt has faced many twists and turns while being involved in some of the biggest shakeups in tech. He always comes out on top! Find out how in this latest episode. Dont miss it! Link ⬇️⬇️⬇️

9

RiseUp booth has some great items, like the technical training journey paths. the booth had an awesome item, the AI generated character based on my photo and some questions answered about my learning style. have to say it's pretty on point! #riseupwithservicenow #know24

1

Some takeaways/reminders:* IT is there to enable and drive business outcomes* People/users more important than the tech* Early inclusion of Sales team members for any IT project that results in an external customer outcome* Developing a virtual talent bench and succession planning* IT as a revenue source - how can we sell our internal customer delivery to external customers as additional revenue stream * Because of IT's visibility across business depts it plays a key role in discussions on business strategy, rather than being an 'order taker' shop.  

3

Get an overview and demo of the Education Cloud Summer ’24 release features. Learn about the latest Salesforce AI innovations and how they apply to education.

1

Zero-Trust Your Way to Stronger Customer Relationships. On my blog writeup on Salesforce Architects Medium Publication - See how MuleSoft helps build a secure foundation for your integration strategy.

2

I received a recruiter message about an opportunity for a "Solution Architect" role with requirements spanning Supply Chain Management, Oracle EBS, Agile, PL/SQL, SQL, TOAD, and Jira. This message left me wondering about the clarity in job descriptions. A Solution Architect typically focuses on designing and implementing high-level solutions and aligning technology with business goals. The extensive list of technical skills mentioned suggests a blend of roles, potentially veering more towards a technical or development position. Recruiters play a crucial role in connecting talent with the right opportunities, and clear, specific job descriptions are key to this process. Understanding the core responsibilities and expectations helps candidates better evaluate the fit for their skills and career aspirations. Will a response to this confused job description be given? No. To all recruiters and hiring managers, let's work towards more precise and transparent job descriptions. It saves time on both ends—candidates and hiring managers—and ensures successful collaborations. #CareerGrowth #JobSearch #Recruitment

4

2 Comments

Having been in the software development space for over seven years, I have observed multiple issues occurring in almost every project, regardless of industry, company size, type of implementation, tools, etc. You might have guessed already: I am talk...CONTINUE READING at ServiceNow Guru!

18

4 Comments

Great webinar with Ben Pinkerton and Ami Barzelay!

2

If you need to get just an overview of what's new in Washington - make sure you try out this Summarize [Beta] option to get a GPT summary - really helpful! #servicenow #washingtondc #gpt

4

1 Comment

I am often asked by people, "How do I become an architect, and what skillset do I need?" The truth is, if you're a seasoned Salesforce consultant, you already have the knowledge to become an architect. The key to truly unleashing your potential is a mindset change. Check out my new article on Salesforce Ben to discover some of the biggest mindset shifts you need to make to become an architect, along with the strategies and tools to help you on your journey. #Salesforce #SalesforceConsultant #SalesforceCareer

21

2 Comments

Good opportunity

10

Recently, I've encountered an increasing challenge with clients and potential clients: the issue of counterfeit Salesforce candidates. If you've been involved in hiring, especially in specialized areas like Mulesoft, CPQ, and Industry Cloud, chances are you've faced this dilemma too. Just this week, a client shared their experience with me. They thought they had found a local Mulesoft Developer swiftly, but after some probing questions during a thirty-minute call, I helped them avoid what could have been a troublesome situation internally. There are typically three types of fraudulent resumes: ●Genuine individuals with fabricated resumes aiming for higher-paying roles, often seen in corporate contract or freelance work. ● Fictitious personas crafted by remote (often overseas) firms, challenging to verify or manage due to lack of physical interaction. ● Bogus profiles created by hackers seeking access to company data for further exploitation. While it's impossible to be 100% certain a profile is fake, there are telltale signs to watch for, such as inconsistencies in resumes or suspiciously perfect qualifications. Moving forward, many of my clients wonder, "How can I spot a counterfeit Salesforce candidate?" Here are some key indicators: ● Sloppily constructed resumes are often the first red flag. ● Candidates who seem too good to be true usually are. ● LinkedIn profiles can be revealing. Check profile pictures, connections, recommendations, and alignment with stated experience. ● Discrepancies between the resume author and the applicant's name warrant scrutiny. While it's possible a third party assisted with the resume, it's worth investigating. ● Verify Salesforce certifications through Trailblazer. ● Whenever feasible, conduct video interviews, especially for remote roles. Above all, trust your instincts. If something feels off, it's worth digging deeper before making any decisions. If you would like to talk further about this, please reach out via LinkedIn or drop me an email l.hollebon@masonfrank.com

19

5 Comments

It’s called Now on Now and it’s where we share how we are using the platform internally here at ServiceNow. Want to get some ideas? Want to learn how you can utilize the Now Platform to cut IT costs? We're sharing the strategies we use to optimize IT costs daily during this #Know24 session. Register here: http://spr.ly/61102b3kWM

6