Lydie Sop

Restoration Home for Human Trafficking Victims)
• Communicated on behalf of the founder, with Board members, donors, staff, and others
• Drafted over 100 sponsorship requests, and various correspondence on behalf of the founder
• Created, curated, and managed published content that reflected the organization
• Organized and advertised various fundraising events
• Monitored social sites for customer service opportunities and initiated conversations on behalf of the… Show more

Restoration Home for Human Trafficking Victims)
• Communicated on behalf of the founder, with Board members, donors, staff, and others
• Drafted over 100 sponsorship requests, and various correspondence on behalf of the founder
• Created, curated, and managed published content that reflected the organization
• Organized and advertised various fundraising events
• Monitored social sites for customer service opportunities and initiated conversations on behalf of the founder
• Maintained professional and technical knowledge by attending educational workshops
• Secured news coverage of the organization’s ribbon cutting ceremony Show less

• Responded to an average of 300 inbound telephone calls daily, including requests for prayer, literature, product, pledges, partner account, servicing referrals and account status changes requests
• Responded to caller in crisis situations, including suicide and violent threats
• Executed outbound donor affirmation projects, including pledge confirmation, holiday appreciation, and miscellaneous client campaigns

• Provided translation support from English to French for documents spanning up to 400 pages, including grant proposals, marketing material, marketing software, training brochures and training software
• Trained 4 linguistic candidates in company processes and clients' standards
• Evaluated linguistic candidates on language skills for projects' requirements
• Analyzed incoming projects and coordinated employees' schedules accordingly to meet projects deadlines
• Supervised projects… Show more

• Provided translation support from English to French for documents spanning up to 400 pages, including grant proposals, marketing material, marketing software, training brochures and training software
• Trained 4 linguistic candidates in company processes and clients' standards
• Evaluated linguistic candidates on language skills for projects' requirements
• Analyzed incoming projects and coordinated employees' schedules accordingly to meet projects deadlines
• Supervised projects and often as general supervisor in absence of superior Show less

• Prepared immigration forms for clients' cases heard before the Departments of Homeland Security, State and Justice
• Drafted pleadings and correspondence with parties involved with cases
• Processed several I-140s, I-485s, and H-1B applications
• Researched federal immigration laws, as well as state contract and labor laws
• Conducted client intake interviews and completed necessary follow up communications with clients
• Translated divorce decrees, birth and death… Show more

• Prepared immigration forms for clients' cases heard before the Departments of Homeland Security, State and Justice
• Drafted pleadings and correspondence with parties involved with cases
• Processed several I-140s, I-485s, and H-1B applications
• Researched federal immigration laws, as well as state contract and labor laws
• Conducted client intake interviews and completed necessary follow up communications with clients
• Translated divorce decrees, birth and death certificates, and marriage certificates from Spanish to English
• Maintained calendars for managing attorneys Show less

• Created and maintained various membership databases and office procedure forms about operating electronic equipment, navigating membership databases, and maintaining the chain of command
• Supervised mass mailing projects to over 6000 church members
• Trained 2 office volunteers on clerical procedures
• Maintained inventory of office supplies.

• Mentored over 150 students on a weekly basis, and liaised between 12 volunteer instructors and the program director
• Monitored outings and seminars at various federal locations;
• Compiled program evaluations for a report to the board of directors of the program;
• Coordinated travel arrangements for volunteer instructors and compiled security lists for visits to governmental locations.