About
Articles by Mark
Contributions
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How can you improve your creative problem solving skills with training programs?
Training programs create a safe place to experiment with ideas. It gives you knowledge… BUT, if you really want to build your problem solving and analytical skills, you need to step out of your comfort zone and PRACTICE what you’ve learned outside of the safety of the classroom. I guarantee you will fail at the beginning, and that is expected…if you don’t fail it means you aren’t pushing yourself far enough…failure will help you learn how to do things differently next time. You have to apply and adapt what you’ve learned if you truly want to grasp the new skills. Remember, knowledge does not equal understanding.
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How can you give effective feedback during a crisis?
Remember when giving feedback(especially during a crisis), don’t confuse niceness with kindness. Often when people give feedback they try to be nice about it…they try not to come off as being mean or they share too many “positive”elements (no one wants a feedback sandwich). Being “nice” is ensuring the feedback-giver doesn’t feel uncomfortable, which isn’t the point of feedback. The point of feedback is to grow the feedback-receiver, and the best way to do that is being direct, actionable, with examples of what went wrong and what they could do differently going forward…this is being kind. Kindness is focused on growing the person, no matter how uncomfortable it might make you feel as the feedback giver.
Experience & Education
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Atlassian
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Licenses & Certifications
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Project Management Institute - Agile Certified Practitioner (PMI-ACP)
Project Management Institute
IssuedCredential ID 1919280 -
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Volunteer Experience
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Competition Judge Advisor
FIRST
- Present 13 years 5 months
Education
Helping students of all ages get excited about STEM through building robots and community.
Curious how you can get involved? Check out https://www.firstinspires.org/
Projects
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Atlassian Team Playbook
The Atlassian Team Playbook is a FREE resource to the world that shares easy-to-implement practices to help unleash the potential of every team. Whether it's creating a working agreement, identifying roles and responsibilities, or conducting a simple retrospective...the Team Playbook is built from the practices followed within Atlassian every day.
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TD Ameritrade Managed Investment Portfolios
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See projectDeveloped and delivered three managed investment products: Essential Portfolios, Selective Portfolios, and Personalized Portfolios. Managed portfolios offered by TDA are goal oriented portfolios built on recommendations from the professionals at Morningstar Investment Management, LLC. TDA provides ongoing monitoring, allocation and rebalancing of the managed portfolios. Answer a few questions about your goal, risk tolerance, and time horizon and TDA will recommend a managed portfolio based on…
Developed and delivered three managed investment products: Essential Portfolios, Selective Portfolios, and Personalized Portfolios. Managed portfolios offered by TDA are goal oriented portfolios built on recommendations from the professionals at Morningstar Investment Management, LLC. TDA provides ongoing monitoring, allocation and rebalancing of the managed portfolios. Answer a few questions about your goal, risk tolerance, and time horizon and TDA will recommend a managed portfolio based on your answers.
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Answers On Demand
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See projectAnswers On Demand is an powerful reporting tool that allows clients to make strategic insights from a dis-aggregated data warehouse. Clients have access to register data (scan), loyalty card data, and panelist data all from a single tool.
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LifeFitness.com
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See projectFor more than 45 years, Life Fitness has been dedicated to creating fitness solutions that benefit both facilities and exercisers. Our mission to keep people active started with the Lifecycle exercise bike and continues with the widest range of cardio, strength and group training products in the fitness industry.
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Nordstrom.com
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See projectNordstrom.com is the eCommerce site for the high-end fashion retailer, Nordstrom, Inc. The goal of Nordstrom.com is to provide customers with an amazing online experience through the availability of a superior product selection and industry leading customer service, all while leveraging the latest innovations in technology.
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Boeing Maintenance Performance Toolbox V2 (787)
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The Maintenance Performance Toolbox V2 application is an online system used by customers of the 787 Dreamliner that uses intelligent documents and visual navigation methods to help airplane operators' technical operations staff troubleshoot airplane systems, record structural repairs, manage parts and task cards; optimize maintenance program optimization, and author content.
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