About
Courses by Shari
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Virtual Selling for Sales Professionals58m
Virtual Selling for Sales Professionals
By: Shari Levitin
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Virtual Training for Sales Trainers and Coaches1h 8m
Virtual Training for Sales Trainers and Coaches
By: Shari Levitin
Articles by Shari
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How to Master Engagement and Conversion in the Time of AI
How to Master Engagement and Conversion in the Time of AI
By Shari Levitin
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Declutter Your Sales Strategy: Insights from Gartner’s Research
Declutter Your Sales Strategy: Insights from Gartner’s Research
By Shari Levitin
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Declutter Your Sales Strategy: Insights from Gartner’s Research
Declutter Your Sales Strategy: Insights from Gartner’s Research
By Shari Levitin
Contributions
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Here's how you can adapt to different selling styles using emotional intelligence.
Rapport is the precursor to empathy. We can’t pretend to have empathy. Empathy is not about shifting the conversation to what you want to say or judging your customer. It’s about being fully engaged and present to someone else’s emotions.
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Here's how you can adapt to different selling styles using emotional intelligence.
Remember words only represent 7% of communication. While body language accounts for 55%. Consider aligning your gestures with different personality styles: When conveying empathy to amiable's and expressive's, use mirroring and warm, consistent eye contact to show alignment and engagement. Employ open gestures and active listening with nods to foster a deeper connection. For drivers and analytics, adopt a confident posture with direct, focused eye contact to demonstrate your competence. Tailoring your body language to personality types enhances interactions and exhibits higher emotional intelligence in the workplace.
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How do Direct Sales professionals solve problems differently than other sales professionals?
We all learned in sales 101 that you need two skills to close sales: Empathy, (knowing your customers), and competency (knowing your products and or services). According to Harvard Business review empathy and competency comprise 90 percent of influence.....But here's where sellers miss it...The order matters. Empathy gets you in the door, competency, reliability, integrity and accountability keep you there. These are the five pillars of trust. Before someone decides what they think of your message they decide what they think of you.
Activity
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😩 You go through all the trouble of cold outreach, you finally get the decision maker on the phone.You build quick rapport and he/she agrees to a…
😩 You go through all the trouble of cold outreach, you finally get the decision maker on the phone.You build quick rapport and he/she agrees to a…
Posted by Shari Levitin
Experience & Education
Volunteer Experience
Publications
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Virtual Training for Sales Trainers and Coaches
Linkedin Learning
While in-person sessions were once the predominant method for sales trainings, finding ways to effectively train sales teams in a world that’s moved toward virtual and hybrid work environments is vital to any company’s success. In this course, Shari Levitin shows you that you don't need to be in the same room to effectively train your teams, and the energy, passion, and commitment you put into your training process can be duplicated by your sellers. Shari details her four pillars of sales…
While in-person sessions were once the predominant method for sales trainings, finding ways to effectively train sales teams in a world that’s moved toward virtual and hybrid work environments is vital to any company’s success. In this course, Shari Levitin shows you that you don't need to be in the same room to effectively train your teams, and the energy, passion, and commitment you put into your training process can be duplicated by your sellers. Shari details her four pillars of sales training—education, entertainment, facilitation, and coaching—to show you how to adapt and modernize your training methodologies to ensure success. She teaches you to use new, simple technologies to enhance learning; foster connections across the digital divide; leverage different media like video, peer reviews, games, and contests; and create individualized virtual coaching meetings that propel each team member towards their desired goals.
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Seven Reasons Why People Really Buy
Forbes
Shari Levitin is the author of Heart and Sell: 10 Universal Truths Every Salesperson Needs to Know (Career Press, 2017). She notes: “When companies connect with their customers’ deep emotional motivators, the pay-off can be huge.” Her book details some of the lessons she learned from many years of sales and leadership training, centering on the ‘core emotional motivators’ that companies must uncover in order to sell. She shared the seven primary reasons why people really buy with Forbes.
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Teaching Sales Warriors New Tips: How to Train Seasoned Salespeople
Selling Power
How can you encourage your sales and marketing teams to open the books and courses at their disposal and apply the material inside? Employ these five methods.
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How One Simple Strategy Propelled Linda to the Number Two Sales Pro
Customer Think
Who blames everyone and everything but themselves for their lack of sales? Actually, a lot of people do. Many real estate pros blame external circumstances for their lack of success. But when we do this we erode our own power.
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10 Sales Truths Every Entrepreneur Needs To Practice
Huffington Post
Shari Levitin outlines ten universal truths about selling, and the customer decision process, which every business needs to address in their product, business model, and their whole customer experience. Just think of your whole business as the sales engine, rather than just the sales reps.
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Heart and Sell: 10 Universal Truths Every Salesperson Needs to Know
Career Press
Order the Amazon best-seller here: http://amzn.to/2hObZSr
Heart and Sell offers salespeople, entrepreneurs, and executives a system of emotional selling that will revolutionize the sales process.
You’ll get a proven system that will shorten your sales cycle and rapidly increase your income.
You’ll learn that what you do matters, but who you are matters more. The Heart and Sell System will show you the real balance between building rapport (Heart) and rolling up your sleeves and…Order the Amazon best-seller here: http://amzn.to/2hObZSr
Heart and Sell offers salespeople, entrepreneurs, and executives a system of emotional selling that will revolutionize the sales process.
You’ll get a proven system that will shorten your sales cycle and rapidly increase your income.
You’ll learn that what you do matters, but who you are matters more. The Heart and Sell System will show you the real balance between building rapport (Heart) and rolling up your sleeves and asking for the deal (Sell), plus:
- Help you establish real (not contrived) rapport with the toughest customers.
- Reveal the 7 core emotional motivators that drive people to do anything.
- Show you how to change the client’s emotional state instead of dropping your price.
- Teach you advanced listening techniques to steer your customers away from the competition.
- Give you proven methods to create emotional urgency by employing the five senses, the “linking formula,” and the “Five Why’s.” -
12 Keys to a Successful Sales Meeting - eBook
Shari Levitin
Sales meetings are a critical component of a great sales department. They’re a great way to build skills motivate your sales team. Get these 12 tips for creating a successful sales meeting.
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7 Keys to Beating Rejection - Ebook
Shari Levitin
If you’re going to make it in sales you must be able to take rejection… lots of it. It’s just that simple.
The ultimate downfall for most salespeople is their inability to handle rejection. After just a few “No’s” they look for reasons their customers won’t buy, why their situation is different, and ultimately, why their problems can’t be solved. -
The Show Must Go On – The 4 Pillars of an Effective Training and Coaching Program - eBook
Shari Levitin
Are you a Manager or Trainer? Are you responsible for leading, mentoring or developing a team of high performers? If so, then you need to download our eBook, The Show Must Go On: The 4 Pillars of an Effective Training and Coaching Program.
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10 Universal Truths About Selling That Every Entrepreneur Needs to Know (and Practice)
Inc.
How do you tap your inner sales person? By understanding what Shari calls The 10 Universal Truths, which are all about connecting with others deeply, authentically, and in a way that builds bonds of trust.
Other authors -
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5 Mind-Blowing Reasons You Need "No" to Increase Your Sales
Quotable
Are you closing the larger deals … or settling for the easier targets? Do you look for the good in failure, or do you play the victim and blame external circumstances? Bottom line: You’ll never become a powerful sales pro without hearing the word “no.” Here are 5 reasons why you need “no."
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7 Traits You Share With Your Clients
Realtor Mag
You both make emotional decisions, so here’s how to harness everyone’s feelings to foster a better connection.
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The 5 Attributes that Make Curious Salespeople the Best at Discovery
Quotable
You may understand the power of thoughtful discovery questions. You may have memorized what questions to ask and even know precisely when to ask them — only to completely annoy your customers. Why? Let me be blunt. Many salespeople, in their misguided attempts to uncover valuable information, display a lack of genuine curiosity.
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I'm thrilled to be featured in The Street's insightful article by Susan Mangiero, alongside inspiring voices like Ted Prodromou, Maria Miranda…
I'm thrilled to be featured in The Street's insightful article by Susan Mangiero, alongside inspiring voices like Ted Prodromou, Maria Miranda…
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