Decision scientist | Strategist | Researcher
Cascais, Lisbon, Portugal
Contact Info
3K followers
500+ connections
About
Wayne is the Director, Management Research Insights and Operations, at PwC Global Advisory.
This role sits at the intersection of consulting and research, both of which have been pillars of Wayne’s professional career.
Wayne has three decades of strategy and management consulting experience with multinationals and large local firms in Africa (South Africa, Namibia, Nigeria), Europe (UK, Germany) and Asia (Malaysia, Singapore and Indonesia).
His consulting experience includes 23 years with Accenture, the last 11 of which as a Managing Director in Accenture Strategy, based in Cape Town, South Africa. For the five years following his time at Accenture he led The Decision Advisory Group, focusing on helping companies create more value by making better strategic decisions.
Wayne’s industry experience is in Consumer Goods, Retail, Industrial Equipment, Healthcare, Professional Services, and Financial Services.
He has functional expertise in Growth Strategy, Enterprise Transformation, pre- and post-deal M&A, Value Targeting, Operating Model Strategy, and Financial Performance Analysis.
He has a Ph.D. in Decision Science (The impact of overconfidence bias on firm performance). His Ph.D. supervisors were Professor Mikael Samuelsson (University of Cape Town) and Professor Dan Lovallo (University of Sydney).
He is adjunct faculty at the University of Cape Town’s Graduate School of Business, Nova School of Business and Economics (Lisbon), Deloitte Alchemy, and Hult-Ashridge International Business School, where he teaches Strategy and Decision Science to students and executive education participants.
He has a B.Sc (Eng) and M.Sc (Eng) (University of Cape Town, 1992), has completed Kellogg’s Advanced Business Management Program (Northwestern University, Chicago, 2001), has a professional certificate in Strategic Decision and Risk Management (Stanford University, Palo Alto, 2016), and is a certified practitioner in the Society of Decision Professionals.
Wayne is married with three young kids. He is passionate about reading / podcasts, travel and sports. He and his family relocated from Cape Town, SA to Cascais, Portugal in 2022.
Wayne can be reached via LinkedIn messaging or at wayne.g.borchardt@pwc.com. His blog posts on Decision Science can be found via his LinkedIn profile.
Articles by Wayne
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The 3Ms of shareholder value destruction
The 3Ms of shareholder value destruction
By Wayne Borchardt, PhD
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A behavioural science lens on South Africa’s response to Covid-19
A behavioural science lens on South Africa’s response to Covid-19
By Wayne Borchardt, PhD
Activity
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I'm excited to welcome Ivan J. Galea as CTO to our Leadership team and run our R&D organization. He has deep experience in driving growth at scale at…
I'm excited to welcome Ivan J. Galea as CTO to our Leadership team and run our R&D organization. He has deep experience in driving growth at scale at…
Liked by Wayne Borchardt, PhD
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Delighted to be inducted as a Fellow of The British Academy for contributions to the humanities and social sciences. Thank you to everyone who has…
Delighted to be inducted as a Fellow of The British Academy for contributions to the humanities and social sciences. Thank you to everyone who has…
Liked by Wayne Borchardt, PhD
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Dreams do come true… Many years ago my husband had a dream of being an elite athlete, but he had to forgo his dream of competing in the Olympics for…
Dreams do come true… Many years ago my husband had a dream of being an elite athlete, but he had to forgo his dream of competing in the Olympics for…
Liked by Wayne Borchardt, PhD
Experience
Education
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Graduate School of Business - University of Cape Town
Ph.D Behavioural strategy
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The impact of overconfidence on firm performance.
A key question for investors and directors is the impact of management’s overconfidence on their firm’s performance. From an examination of S&P1500 firms over the last decade, I find that an overestimating team, those being overly optimistic about their prospects, are plausibly worsening firm performance. And, an uncorrelated dynamic is that an overprecise team, those having excessive certainty regarding the accuracy of their beliefs…The impact of overconfidence on firm performance.
A key question for investors and directors is the impact of management’s overconfidence on their firm’s performance. From an examination of S&P1500 firms over the last decade, I find that an overestimating team, those being overly optimistic about their prospects, are plausibly worsening firm performance. And, an uncorrelated dynamic is that an overprecise team, those having excessive certainty regarding the accuracy of their beliefs, are plausibly improving firm performance. In fact, one-third of a firm’s asset value might be ascribed to overconfidence, with the “specific pessimists” creating this value and the “vague optimists” destroying it. This has practical implications for strategic decision-making, corporate finance capabilities, and investment strategies. -
Stanford University
Professional certificate Strategic decision and risk management
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Making quality strategic decisions in a context of complexity and uncertainty.
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Publications
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Behavioral strategy in the wild
Management Research Review
Purpose: A decade after Powell et al.’s (2011) seminal article on behavioral strategy, which called for models to solve real-world problems, the authors revisit the field to ask whether behavioral strategy is coming of age. The purpose of this paper is to explain how behavioral strategy can and has been used in real-world settings.
Design/methodology/approach: This study presents a conceptual review with case study examples of the impact of behavioral strategy on real-world…Purpose: A decade after Powell et al.’s (2011) seminal article on behavioral strategy, which called for models to solve real-world problems, the authors revisit the field to ask whether behavioral strategy is coming of age. The purpose of this paper is to explain how behavioral strategy can and has been used in real-world settings.
Design/methodology/approach: This study presents a conceptual review with case study examples of the impact of behavioral strategy on real-world problems.
Findings: This study illustrates several examples where behavioral strategy debiasing has been effective. Although no causal claims can be made, with the stark contrast between the negative impact of biased strategies and the positive results emerging from debiasing techniques, this study argues that there is evidence of the benefits of a behavioral strategy mindset, and that this should be the mindset of a responsible strategic leader.
Practical implications: This study presents a demonstration of analytical, debate and organizational debiasing techniques and how they are being used in real-world settings, specifically military intelligence, Mergers and acquisitions deal-making, resource allocation and capital projects.
Social implications: Behavioral strategy has broad application in private and public sectors. It has proven practical value in various settings, for example, the application of reference class forecasting in large infrastructure projects.Other authorsSee publication -
The Decision Advisory Blog
LinkedIn
Blog articles on various aspects of Strategic Decision Making.
The articles offer perspectives on decision making that are deliberately pragmatic and relevant, and are often counter-intuitive. -
Decision edge – Boosting competitiveness through “scientific” strategic decision making
Strategic decisions are, by nature, focused on the future. But who can predict with certainty
things like plunging crude oil prices, terrorist attacks or any other game-changing event?
Or less dramatic events like a dip in market demand. No one. Because luck (good and bad)
is always a factor in any outcome. The only thing under our control is the process used to
arrive at the decision. We call “decision edge” the approach that infuses the learnings of
behavioral science and…Strategic decisions are, by nature, focused on the future. But who can predict with certainty
things like plunging crude oil prices, terrorist attacks or any other game-changing event?
Or less dramatic events like a dip in market demand. No one. Because luck (good and bad)
is always a factor in any outcome. The only thing under our control is the process used to
arrive at the decision. We call “decision edge” the approach that infuses the learnings of
behavioral science and decision analysis into strategic decision making.Other authorsSee publication -
South African businesses go their own way and seem out of place in BRIC
Forbes Africa
In Accenture’s 2015 CEO Briefing, South African business leaders exhibited a clear difference in their outlook from other parts of the world, as relates to economic sentiment, growth strategies, competitive threats and plans for innovation
Other authorsSee publication -
Boardroom biases: de-risking business decisions
Erudition Digital
This article unpacks the impact of cognitive biases in our decision-making. It explores our vulnerabilities as decision-makers and offers some practical techniques for improving decision-making quality.
Other authorsSee publication -
Foundations for Success
Accenture
Achieving high performance in the African construction industry starts with defining one’s growth and investment strategy. Three moves, in particular, must be made regardless of a company’s ambition: establishing a governance model for risk management, optimizing the supply chain, and enhancing workforce skills.
Other authors -
Age of Aggregation
Accenture
Welcome to a paradoxical new era for business.
As today’s companies grow ever larger, the traditional market segments they serve continue to splinter and shrink. For many multinational corporations, fractured “long-tail” markets, coupled with the need for ever-larger customer segments to sustain growth, mean that the game has changed—fundamentally. Long accustomed to targeting huge, geographically distinct mass markets, companies must now focus on aggregating sales across and among these…Welcome to a paradoxical new era for business.
As today’s companies grow ever larger, the traditional market segments they serve continue to splinter and shrink. For many multinational corporations, fractured “long-tail” markets, coupled with the need for ever-larger customer segments to sustain growth, mean that the game has changed—fundamentally. Long accustomed to targeting huge, geographically distinct mass markets, companies must now focus on aggregating sales across and among these arenas to generate the sales volumes they need to grow and thrive.Other authorsSee publication -
Accenture spokesperson on Strategic Planning & Growth in the leading business papers of Seoul and Tokyo
Chosun Biz, Nikkei
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Africa: The New Frontier for Growth
Accenture
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Growth Strategies in the New Reality: The Same Success Factors Really Do Still Apply
Accenture
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Accenture spokesperson on Expansion into Africa
CNBC-Africa
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Expansion into Africa: Challenges and Success Factors Revealed
Accenture
Honors & Awards
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Global Products Choice Awards - Delivery
Accenture Products Operating Group
Engagement partner for Project Rugby which was the global winner in the Accenture Products Choice Awards.
Languages
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English
Native or bilingual proficiency
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German
Limited working proficiency
Recommendations received
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Join now to viewMore activity by Wayne
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**The one where she graduates** I can proudly announce that I have finished my Master’s in Management at Nova School of Business and Economics, with…
**The one where she graduates** I can proudly announce that I have finished my Master’s in Management at Nova School of Business and Economics, with…
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Being stuck in the office blows! But every so often, and definitely not as often as I would like, we get out on safari, it re inspires and reminds me…
Being stuck in the office blows! But every so often, and definitely not as often as I would like, we get out on safari, it re inspires and reminds me…
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📣 Today we added some shiny new G2 awards to our shelves, all thanks to our incredible customers and partners who have been sharing reviews of their…
📣 Today we added some shiny new G2 awards to our shelves, all thanks to our incredible customers and partners who have been sharing reviews of their…
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One of the highlights of my year was having some of my analyses featured in the report for the 27th Annual Global CEO Survey in January. Here's one…
One of the highlights of my year was having some of my analyses featured in the report for the 27th Annual Global CEO Survey in January. Here's one…
Liked by Wayne Borchardt, PhD
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I don't know about you, but I for one don't spend enough time stepping back and reflecting on what I do for a living. So I'm thankful and honored at…
I don't know about you, but I for one don't spend enough time stepping back and reflecting on what I do for a living. So I'm thankful and honored at…
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This is probably the best time to be building an AI application — especially one that accelerates Sales productivity. Based on conversations with…
This is probably the best time to be building an AI application — especially one that accelerates Sales productivity. Based on conversations with…
Liked by Wayne Borchardt, PhD
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It's been two years since I joined PwC! I feel grateful to get to talk to really smart people, work with really interesting data, and help uncover…
It's been two years since I joined PwC! I feel grateful to get to talk to really smart people, work with really interesting data, and help uncover…
Liked by Wayne Borchardt, PhD
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You might think that this is a really wonky discussion - well, it is. AND that's not all: it's also a really engaging and fun conversation with Alex…
You might think that this is a really wonky discussion - well, it is. AND that's not all: it's also a really engaging and fun conversation with Alex…
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Feeling like an IP STAR! Thank you IP STARS (Managing IP) for the recognition!
Feeling like an IP STAR! Thank you IP STARS (Managing IP) for the recognition!
Liked by Wayne Borchardt, PhD
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What a fantastic opportunity this week to support as a facilitator at the final module of our EMEA Account Manager Development Program here in…
What a fantastic opportunity this week to support as a facilitator at the final module of our EMEA Account Manager Development Program here in…
Liked by Wayne Borchardt, PhD
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Not everyone wants to build an elite sales team. I received an email this morning from a prospective customer at a large enterprise SaaS company…
Not everyone wants to build an elite sales team. I received an email this morning from a prospective customer at a large enterprise SaaS company…
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