"Our mission is to collaborate with partners that promote educational equity, access, and success by providing a diverse range of tools for students, families, and educators."
Position: Academic Services Manager
The Academic Service Manager will work to ensure that customers (schools and college access programs) and Study Smart Tutors’ individual tutors receive support before/during/after sessions.
The position is a full-time, salary position that maintains and progresses the organization’s tutoring products, practices, and persons. The Academic Services Manager will report to the Study Smart Tutors’ Associate Director of Education.
Job Responsibilities
The duties of the Academic Services Manager is to provide support to our tutors in planning new instructional programs, integrating technology into the curriculum, and carrying out other directives from customers and partners.
Tutor Support
On-Site and Virtual Tutor Support:
Oversee preparations and progressions of our tutors and facilitators across our regions of service.
Visit program sites (primarily in Los Angeles) to ensure that all parties are well supported across academic success assignments: in-person and virtual.
Support the Education Team in carrying out conversations with tutors and facilitators before/during assignments.
Research and implement academic growth modalities (virtual/hybrid/in-person) and equitable services for our targeted populations.
Provide evaluation and feedback to tutors through classroom observation.
On-Site Customer Support
Maintain a site visit schedule to foster program partner-tutor relations.
Gather and navigate feedback from school administration, site coordinators, classroom teachers, and other program staff.
Update internal team members on program progressions from the client, tutor/facilitator, and student perspectives.
Additional Projects & Activities
Collaborate with the Study Smart Tutors Team to ensure a successful onboarding pool of tutors/facilitators.
Substitute tutor/facilitate when necessary.
Qualifications
Bachelor's Degree in education or related field 2+ years of teaching, tutoring, or after-school experience, preferably with Title 1 schools.
Ability to visit schools throughout the greater Los Angeles area weekly.
Experience with Math/ELA intervention frameworks and practices.
Ability to effectively collaborate with team members.
Strong organization and problem-solving skills.
Mastery of Microsoft Office and G-Suite Apps.
Suitable work environment (Wi-Fi, desk, etc.).
Strong written and oral communication skills.
Willingness to travel outside of Los Angeles as needed.
Salary and Benefits
Full time salary $55,000-$60,000
Heath, dental, and vision benefits
3% retirement match
Mileage reimbursement
Flexible hours
About Study Smart Tutors
Study Smart Tutors is a college access organization. Our mission is to collaborate with partners that promote educational equity, access, and success by providing a diverse range of tools for students, families, and educators.
Study Smart Tutors offers an array of college access courses at no cost to our students or their families. We are able to accomplish this by partnering with schools, outreach programs, and other college and career access organizations to provide efficient and effective college and career access programming and classroom-based test preparation.
Study Smart Tutors is an equal-opportunity employer and does not discriminate in its hiring of employees based on race, religion, gender, or sexual orientation.
Seniority level
Entry level
Employment type
Full-time
Job function
Other
Industries
Education Management
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