We live our core values and are passionate about helping brands connect with their consumers in a meaningful and personalized way. We deliver exemplary customer service and strategic advertising solutions while building a company around excited, charismatic, and team-oriented individuals.
We are currently searching for a competitive leader to fill a Verizon Account Associate opening due to our new client project we are launching. As the Verizon Account Associate, you will work closely alongside a Senior Manager to grasp client management procedures, implementation of sales techniques, and customer service and sales standards. The objective of the Verizon Account Associate will be to increase the market share for one of our newest accounts by providing exemplary customer service and sales support and leveraging innovative strategies.
Role Responsibilities of the Verizon Account Associate:
Build a well-rounded skill set by working with current account associates shadowing client meetings and conference calls, filling out daily and weekly performance evaluations, and assisting in new employee onboarding sessions
Assist in the daily growth and development of the specified campaigns
After completing the entry-level training, you will take part in training high-performing customer service and sales professionals
Manage the day-to-day performance of the team members and deliver reviews to the Regional Director
Think critically regarding all aspects related to client management and team development in order to develop performance improvement plans and streamline training procedures
Work cross-functionally to resolve customer issues and ensure the integrity of the customer experience remains intact
Embody company culture and maintain high team engagement
1-2 years in business, customer service, management, or hospitality-type role is preferred though this is an entry-level position and full training is provided
High-level communication skills - must be able to understand and effectively present ideas, solutions, and issues
Possess a “roll your sleeves up” type mentality and execute deliverables within the team
Proven history of initiative, self-motivation, and creativity
Ability to work, build, and manage relationships across multiple teams and departments, particularly sales, customer success, and HR
Expertise with Google Suite and Microsoft Suite
Powered by JazzHR
G51c3urJX7
Seniority level
Entry level
Employment type
Full-time
Job function
Sales and Business Development
Industries
Internet Publishing
Referrals increase your chances of interviewing at Apollo Consulting Group by 2x