Allen Money Insurance Services

Administrative Assistant

Allen Money Insurance Services Asheville, NC
Allen Money Insurance Services

Administrative Assistant

Allen Money Insurance Services Asheville, NC
1 month ago
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Job Description

We are seeking a Client Service Representative to join our team.

Responsibilities

  • Respond to customer inquiries and resolve issues in a timely manner
  • Manage accounts and ensure customer satisfaction
  • Must communicate well with management and team
  • Maintain paper and electronic files accurately
  • Develop and maintain customer relationships
  • Ensure customer information is current
  • Monitor customer feedback and report it to management
  • Create reports on customer service metrics

Qualifications:

  • 1+ years of experience in customer service preferred
  • Excellent communication and interpersonal skills
  • Strong problem-solving and multitasking skills
  • Excellent computer skills (a must)
  • Proficient in Microsoft Office Suite
  • Ability to learn quickly
  • Excellent organizational skills
  • Able to work in a fast-paced environment with changing customer needs and demands

Company Description

We are a small business that was established in 2006 with continuous growth. We are passionate about helping our cleints and care about our employees.

We are a small business that was established in 2006 with continuous growth. We are passionate about helping our cleints and care about our employees.

  • Seniority level

    Entry level

  • Employment type

    Full-time

  • Job function

    Administrative

  • Industries

    Insurance Agencies and Brokerages

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