Administrative Assistant
Administrative Assistant
Allen Money Insurance Services
Waynesville, NC
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Job Description
This position is located in Asheville, NC, USA
We are seeking a Client Service Representative to join our team.
Responsibilities
We are a small business that was established in 2006 with continuous growth. We are passionate about helping our cleints and care about our employees.
We are a small business that was established in 2006 with continuous growth. We are passionate about helping our cleints and care about our employees.
This position is located in Asheville, NC, USA
We are seeking a Client Service Representative to join our team.
Responsibilities
- Respond to customer inquiries and resolve issues in a timely manner
- Manage accounts and ensure customer satisfaction
- Must communicate well with management and team
- Maintain paper and electronic files accurately
- Develop and maintain customer relationships
- Ensure customer information is current
- Monitor customer feedback and report it to management
- Create reports on customer service metrics
- 1+ years of experience in customer service preferred
- Excellent communication and interpersonal skills
- Strong problem-solving and multitasking skills
- Excellent computer skills (a must)
- Proficient in Microsoft Office Suite
- Ability to learn quickly
- Excellent organizational skills
- Able to work in a fast-paced environment with changing customer needs and demands
We are a small business that was established in 2006 with continuous growth. We are passionate about helping our cleints and care about our employees.
We are a small business that was established in 2006 with continuous growth. We are passionate about helping our cleints and care about our employees.
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Seniority level
Entry level -
Employment type
Full-time -
Job function
Administrative -
Industries
Insurance Agencies and Brokerages
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