Join the Ashton Health and Rehabilitation team today- we are looking for an extraordinary, assertive and experienced Admissions Coordinator!
Job Summary: Manages the admissions process for prospective and incoming residents requiring transitional rehab services or long term care and ensuring the highest level of customer satisfaction.
Duties & Responsibilities
Participate in Marketing Ashton Health and Rehab within the hospitals by developing working relationships with discharge planners, physician practices, home health agencies, etc.
Proactively reaches out to and responds to inquiries from hospital discharge planners, families, and other referral sources
Serves as the initial liaison with residents and families on facility services and issues
Interviews residents or residents’ representative to obtain necessary personal and financial data to determine eligibility for admission
Conducts tours of the skilled nursing facility/rehab area. Develops presentations and events aimed at community education and awareness on healthcare specialty programs and services. Maintain a model room and update marketing materials for facility social media and various advertisements.
Assigns accommodations for new admissions related to nursing care needs, resident and residents’ family’s preference, availability of space, and other information.
Ensure all admissions paperwork is completed thoroughly, accurately and on a timely basis. Informs prospective residents of their responsibilities, rights, and all benefits.
Maintains records of admissions and discharges and compile occupancy census data. Participate in meetings to alert appropriate staff members of projected admissions, room changes, discharges, and appointments/tours.
Maintains knowledge of Medicare & Medicaid regulations to ensure services are in compliance with professional boarding standards, state and federal regulatory requirements.
Required Qualifications
Bachelor’s Degree in Business and/or healthcare related field preferred, but not required.
3-5 years of experience in a related Admissions/Marketing or business development position within or related healthcare setting Strongly preferred
Excellent customer service skills, personality and drive!
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Administrative
Industries
Hospitals and Health Care
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