Duration: Start as soon as possible, through 12/31/24 initially + possible extensions no requirement to convert
Must Have
Coding in an existing program in the last three months
Looking at job/batch failure in the last 3 months
Must Haves
5-8+ years of experience in Production support/maintenance in an onshore-offshore model environment
Must have and proven strong Analytical, positive attitude towards analyzing, recovery and fix an issue
Must have 5-8+ or more years of hands-on experience and can deep dive into issues in the technologies related to:
Unix/Linux shell scripting
PL/SQL
Informatica 10.4 (Power Center)
SQL Developer/Toad
Putty
Rally
Control M Scheduling
Teradata SQL Assistant
Teradata Viewpoint
Release/Deployment, Operational Readiness, Production Governance is a must
Bachelor's degree or foreign equivalent in Computer Science, Information Systems, Engineering, or related field is required.
Must be a self-starter, quick learner/adapter of new/required technologies to meet the project requirements to support day-2-day support activities
Ability to understand complex problems, identify root causes and remain goal-oriented within a dynamic environment
Proven high performer, demonstrated by consistent high-performance reviews, exceptional customer service management
Computer competency and literacy in Microsoft Windows applications especially with Excel, Word, PowerPoint, Outlook is a must.
Strong interpersonal and communication skills, including the ability to interact at all levels of the organization in person and over email is a plus.(Senior Leadership, Business Leadership, Technical resources, 3rd party vendors)
Pluses
Working experience in Retail/Pharmacy area is a plus
Basic understanding of application development/architecture, change management, incident and problem management is a plus
Day To Day
Troubleshooting batch events in Informatica, Unix, SAP
Perform analysis & code deployment of recurring problems, provide recommendations and work with outside teams to identify/implement solutions
Perform analysis and provide recommendations to enhance support processes such as documentation and/or monitoring
Assure quality, security and compliance requirements are met for supported areas.
Analyze performance trends and recommend process improvements to ensure SLA's are met.
Seniority level
Associate
Employment type
Contract
Job function
Information Technology
Industries
IT Services and IT Consulting
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