Analytics & Innovation Manager

At Availity, we're not just another Healthcare Technology company; we're pioneers reshaping the future of healthcare! With our headquarters in vibrant Jacksonville, FL, and an exciting office in Bangalore, India, along with an exceptional remote workforce across the United States, we're a global team united by a powerful mission.

We're on a mission to bring the focus back to what truly matters – patient care. As the leading healthcare engagement platform, we're the heartbeat of an industry that impacts millions. With over 2 million providers connected to health plans, and processing over 13 billion transactions annually, our influence is continually expanding.

Join our energetic, dynamic, and forward-thinking team where your ideas are celebrated, innovation is encouraged, and every contribution counts. We're transforming the healthcare landscape, solving communication challenges, and creating connections that empower the nation's premier healthcare ecosystem.

Reporting to the EVP of Product, the AuthAI Analytics & Innovation Manager will serve as a strategic and operational partner to all internal functions across the AuthAI product, and bridge partnerships with other functional areas and teams across the Availity landscape.

Sponsorship not available for this role.

To be qualified for this role you:

• Have a bachelor’s degree in data analytics, healthcare, IT, or equivalent work experience.

• Are comfortable working independently and holding oneself to consistent delivery cycles.

• You are a strong data analyst that can work across different stakeholder groups with varying levels of data knowledge & understanding – most notably account management, sales, engineering, product, and leadership.

• Have the willingness to innovate in complex problem areas, and actively seek feedback to validate and improve tactical innovation within Availity.

• Have strong executive communication skills combined with the aptitude to speak very technical topics when necessary – Need to speak big picture while still mastering the details.

• Have technical skills: SQL (Advanced/Expert), Tableau (Advanced/Expert), Excel (Advanced/Expert), Python and/or R (Intermediate, Advanced/Expert preferred). Experience with business intelligence tools is required to be considered for this role.

What will set you apart:

• Previous experience working with external healthcare industry data (ex. Definitive Healthcare) to apply deeper industry insights.

• You have a conceptual and technical understanding of healthcare claims utilization analysis.

• You have experience working with AI.

The ideal person is:

• An innovator – not afraid to mess with the system.

• A fixer – willing to dive into tense situations to get the job done.

• Adaptable – able to zoom in and out of problems with ease.

• A Collaborator – understands that feedback cycles build better outcomes.

• Coachable – Embraces the chance to learn from the best.

What you will be doing:

• Constructing and maintaining AuthAI product reporting, which serves as the foundation for customer reporting, product analytics, network & user analysis, and other internal & external applications.

• Partnering with AuthAI & Availity’s network of external experts, including research teams representing top educational institutions and other industry experts, by serving as the tactical liaison for data & technical requests and supporting the project goals & aims.

• Collaborating with product leadership to identify opportunities for quantitative measurement, configure underlying data structures, build reporting artifacts, and present recommendations & findings to a multi-disciplinary group.

• Conducting comprehensive technical & qualitative research studies for new and existing product areas to deliver material value (i.e., creating new metrics, formally proposing a new product feature, building a new report to track future outcomes). This may require learning new technical skills and consulting with a wide-range of teams at Availity.

• Building proof of concepts with minimal, but sufficient, direction from leadership to quickly assess the viability of new innovation initiatives.

• Representing the AuthAI analytics functions during customer implementations by sharing the reporting methodologies, describing the logic behind KPIs & other value drivers, and proactively serving the customer with data & insights.

Availity culture and benefits:

• Availity is a certified “Great Place to Work”, a “Best Workplaces for Technology Companies”, a “Best Workplaces for Women” and a “Best Workplaces for Millennials”!

• Culture is important to us and there are many ways for you to make your mark here!

• We have several Diversity & Inclusion teams and various ways to engage with fellow Availity associates. “AvaiLadies”, “Beyond Black”, “HOLA”, “Availity Pride”, “VetAvaility” a Young Professionals Group and “She Can Code IT” a group for women in tech are some of the groups you can get involved in.

• Availity is a culture of continuous learning. We have many resources and experts in our tech stack and in our industry that can help get you there too!

• We offer a competitive salary, bonus structure, generous HSA company contribution, healthcare, vision, dental benefits and a 401k match program that you can take advantage of on day one!

• We offer unlimited PTO for salaried associates + 9 paid holidays. Hourly associates start at 19 days of PTO and go up from there with all the same holiday benefits.

• Interested in wellness? We allow our associates to reimburse up to $250/year for gym memberships, participation in racing events, weight management programs, etc.

• Interested in furthering your education? We offer education reimbursement!

• Availity offers Paid Parental Leave for both moms and dads, both birth parents and adoptive parents.

• Want to work for an organization that gives back to the community? You’re at the right place! Availity partners with various organizations, both locally and nationally, to raise awareness, funds and morale as our staff members volunteer their time and funds to engage the organizations campaign.

Next steps in process:

After you apply, you will receive text/email messages thanking you for applying and then you will continue to receive more text/email messages alerting you as to where you are in the recruitment process.

Interview process:

• Recruiter resume review

• Manager resume review

• Recruiter phone Screen

• Manager video interview

• Panel video interview