Assist General Manager with overseeing every aspect of theater and restaurant operations.
Ensures excellent guest service that meets or exceeds expectations.
Ensures that the business is adequately staffed to meet guest needs.
Controlling day-to-day operations - profit & loss, by following cash control/security procedures, reviewing financial reports, and taking appropriate actions.
Operating the business in accordance with the company policies and applicable laws.
Will directly impact interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
Manage all shifts, which include daily decision-making, staff support, scheduling and planning while upholding standards, product quality and cleanliness.
Enforcing safe work behaviors to maintain a safe environment for both guests and crew members.
Monitor daily activities to ensure quality food and cleanliness standards.
Assist GM with meeting the restaurant's P&L, and expense goals
Promoting suggestive selling techniques.
Maintaining professional behavior while creating a warm, fun, friendly, and hospitable atmosphere.
Requirements
Bachelor’s Degree or equivalent combination of education and experience preferred
Minimum of 3 years of experience as salaried manager in full service, casual dining
Experience with full service alcohol serving facility desirable
Record of maintaining high standards in restaurant cleanliness, sanitation, food quality, and guest satisfaction
Demonstrated leadership skills, including coaching, directing, and motivating a team
Some exposure to P&L and sales building highly desirable
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Management and Manufacturing
Industries
Entertainment Providers
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