Associate Relations Manager - Remote | WFH

**Associate Relations Manager**

We are seeking an experienced Associate Relations Manager to join our dynamic and rapidly growing hospitality company. In this pivotal role, you will be responsible for maintaining a positive, inclusive, and compliant workplace environment. Your primary mission will be to handle employment risks, ensure legal compliance, and foster an exceptional experience for our valued team members.

Key Responsibilities

• Lead communication and collaboration between business and HR teams
• Address and resolve team member issues effectively and efficiently
• Conduct training on diversity, equity, and inclusion (DEI), laws, policies, and procedures
• Facilitate conflict resolution and provide guidance on employee relations matters
• Investigate allegations of discrimination and harassment promptly and thoroughly
• Counsel management on HR policies, attendance, performance, and disciplinary actions
• Oversee leaves of absence (ADA, FMLA, PFML, etc.) in compliance with applicable laws
• Develop and monitor departmental goals and operational effectiveness
• Ensure HR policies, procedures, and employee information are accurate and confidential
• Assist legal counsel with defense preparations as needed
• Support crisis management and new hire screening programs
• This is primarily an office-based role with the option for one remote workday per week
• Ability to travel when necessary is required
  
  

Qualifications

• 5-10 years of experience in Associate Relations and investigations
• Leadership experience in the hospitality industry
• Proficient in Microsoft Office suite (Outlook, Word, Excel, PowerPoint)
• Exceptional organizational, interpersonal, and administrative skills
• Strong problem-solving and client relationship management abilities
• Massachusetts Commission Against Discrimination (MCAD) Certification preferred
  
  

Benefits

• Competitive base salary
• Comprehensive benefits package (medical, dental, vision, 401k, life insurance, etc.)
• Company discounts
• Tuition reimbursement
• Generous paid time off and vacation time
  
  

We are committed to fostering a diverse and inclusive workplace. We value uniqueness and understand that diversity fosters a stronger team with innovative perspectives. We evaluate candidates based on their knowledge, skills, and abilities to meet the requirements of the position.

If you are an experienced Associate Relations professional with a passion for creating exceptional team member experiences, we encourage you to apply today!

Employment Type: Full-Time