At Temecula Valley Toyota, a Talent Acquisition Agent will be responsible to prospect, appraise, and present offers to current vehicle owners with the goal of purchasing their vehicle.
If you've got the drive to join a fast-paced working environment and hit our high standards - Apply Today!!
What we offer to our employees
Health
Dental
Vision
Life
401K with match
Health &Wellness Program
community involvement
company paid vacation and holidays
Grown opportunities
Paid Training
Employee Vehicle Purchase Plans
Family Friendly Work Schedule
Discounts on Products and Services
Purchase cars from customers as part of our Kelley Blue Book Buying Center program & Trade-In Marketplace or other customers looking to sell or turn in their current vehicles.
Understand mechanics of vehicle and the necessary repair needs to sell vehicles that meet auto group standards.
Manage inventory descriptions across all platforms utilized within the business.
Know and understand the federal, state, and local laws which govern used car purchases and sales.
Help appraise used vehicles.
Manage task lists to ensure the follow-up process is being executed on a daily basis.
Update KBB ICO data for executive management on google docs on a daily basis.
Actively search opportunities on 3rd party sites (Offer Up, Local Listings, Craigslist, Facebook Marketplace, Autotrader, Cars.com, CarGurus, private sellers listings, etc).
Follow up on trades from the dealership.
Coordinate vehicle purchases/pickups with seller and Management on outside vehicle purchases.
Learning, understanding, and adhering to call and email scripts.
Active participation in department meetings and training.
Working together with a team to reach department and store goals.
Meeting with the manager regarding objectives, planned activities, reviews, and analysis.
Manage a high volume of customer inquiries.
Engage and follow up with the hundreds of leads we receive daily through phone, email, and text.
Set appointments at the dealership affiliated for appraisal and purchase.
Build rapport with the client using industry and market data.
Leverage all software and data provided to confirm and offer the appraisal amount for the vehicle purchase.
Update client information in our CRM Report daily.
Follow up with all customers post-appointment for satisfaction.
Must be able to contribute to a positive team environment as this position is highly collaborative.
High school diploma or the equivalent required.
High level of customer service.
Team player.
Must have a valid California Driver's license with a clean driving record.
Ability to read and comprehend instructions and information.
Positive, friendly attitude and demeanor.
Professional personal appearance.
Assisting in customer trade in inquiries including curbside purchases and "Service to Sales" customers.
Appraisal and purchase of used vehicles from different sources.
Excellent communication skills.
Experience with CRM and DMS a plus, but not necessary.
Ability to meet company's production and quality standards.
Computer skills required.
Previous dealership, selling or marketing experience preferred.
Establish personal income goals that align with dealership standards of productivity and strategy.
Maintains an owner follow-up system that encourages repeat and referral business and contributes to guest satisfaction.
The realization of the company business having been built on guest satisfaction.
Other duties asked of personnel.
Seniority level
Entry level
Employment type
Full-time
Job function
Management and Manufacturing
Industries
Motor Vehicle Manufacturing
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