Be a welcome ambassador for all who enter the hotel lobby.
Knowledgeable of all hotel amenities to communicate with hotel guests.
Assist in maintaining the concierge’s desk in absence of bell captain or concierge.
Always maintain Leading Hotels of the World and Forbes Travel Standards.
Man doorman’s position in his absence.
Check out and assist guest with luggage.
Store luggage into the bell closet for late departure guests.
Assist with any other requirements by guests of the hotel.
Other duties and responsibilities may be assigned. The employee is expected to work in other areas of the hotel when needed to assist operations to perform job duties not necessarily contained in this job description.
Education / Experience
The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Hotel experience desired
High School Diploma
Requirements
Physical demands
While performing the duties of this job, the employee is frequently required to sit, stand, bend, walk, talk and hear.
The employee is frequently required to use hands to finger, handle, or feel objects, tools, or controls
The employee must frequently lift and/or move up to 50 pounds.
Communication
Ability to communicate, both verbally and written, effectively with guests, vendors and co-workers
Must read, write and speak the English language fluently
Knowledge of Spanish helpful
Computer skills
Strong Microsoft Office skills with emphasis on Excel
WORK ENVIRONMENT
The work environment characteristics described here are representative of those that an employee must be able to handle to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform in this environment.
Noise level in the work environment is usually moderate.
Seniority level
Entry level
Employment type
Other
Job function
Management and Manufacturing
Industries
Hospitality
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