The Brand Engagement Manager will support on all Brand Experience day to day, initiatives and special projects.
Responsibilities:
Coordination of all event production activities across all channels partnering cross functionally to ensure successful execution.
Support ongoing management of commercial event calendar
Vendor selection research, proposal and ongoing management
Execute post event reporting
Facilitate the In Store Artisan onboarding lifecycle for new hires by scheduling training sessions, implementing the training, adhering to checklist timeline/deadlines, and ensuring receipt of training materials/supplies.
Proactively analyze the In Store Artisan onboarding guide and timeline checklist, making suggestions for updates due to changes in process, new products or new trainings.
Provide continuous feedback on new hire performance pre and post onboarding period, recommending next steps: conversion to Artisan, continue training or consider re-assignment.
Coordinate regular check ins with newly converted In Store Artisans post onboarding completion
Travel to store locations to train new hires, as needed
Act as a designated contact for the In Store Artisan Team in your region for basic inquiries, providing guidance, proper contact information and solutions
Management of regional sneaker maker supply/material order requests, always keeping budget top of mind continuously monitoring frequency of requests and inventory.
Place orders for approved supply/material requests (i.e. unipaint, lighters, pentel, pens, tapes, remover, refills)
Order Sneaker Maker uniform and support with look approval before an event
Coordinate and oversee the weekly Artisan Team meeting
Proactively testing new materials for the continuous improvement of the customer experience.
Qualifications:
Bachelor's Degree
3 years of relevant experience in luxury retail; 2 years of management experience
An artistic skillset (painting, drawing, sketching, doodling!)
Strong presentation, interpersonal and communication skills
Project management and ability to collaborate with business partners
Strong Microsoft Word, Excel, PowerPoint and Outlook
Other languages a plus!
Seniority level
Associate
Employment type
Full-time
Job function
Art/Creative, Management, and Marketing
Industries
Retail Apparel and Fashion, Retail, and Retail Luxury Goods and Jewelry
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