Business Consultant, SMB
Business Consultant, SMB
Centric Software
United States
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Job Summary
The Business Consultant will be responsible for delivering Centric 8 SMB SaaS Agile deployment projects on-time, per schedule per responsible technical and business goals of the company (e.g. out-of-the-box – OOTB configurations, customer business process mapping, and best practice advocacy).
You will partner with SMB Project Director and support to pre-sales and implementation teams in optimizing and delivering Centric 8 SMB(Saas) Solutions focused on the Retail, Apparel & Footwear Industry, and fast-moving consumer goods (FMCG) and High-Fashion market.
Manage deployment projects per Centric’s SaaS Agile deployment methodology, delivering customer solution model per out-of-the-box Centric 8 (PLM) use cases and configuration points and Centric’s Agile processes. Conduct customer business process analysis, information modeling, mapping to Centric 8 configurations and interface control definitions with related systems to be integrated, data and process conversion from legacy PDM systems, provide customer guidance on process-system alignment practices, desk top procedures, process-system validation and training and on-going customer care.
Responsibilities
The Business Consultant will be responsible for delivering Centric 8 SMB SaaS Agile deployment projects on-time, per schedule per responsible technical and business goals of the company (e.g. out-of-the-box – OOTB configurations, customer business process mapping, and best practice advocacy).
You will partner with SMB Project Director and support to pre-sales and implementation teams in optimizing and delivering Centric 8 SMB(Saas) Solutions focused on the Retail, Apparel & Footwear Industry, and fast-moving consumer goods (FMCG) and High-Fashion market.
Manage deployment projects per Centric’s SaaS Agile deployment methodology, delivering customer solution model per out-of-the-box Centric 8 (PLM) use cases and configuration points and Centric’s Agile processes. Conduct customer business process analysis, information modeling, mapping to Centric 8 configurations and interface control definitions with related systems to be integrated, data and process conversion from legacy PDM systems, provide customer guidance on process-system alignment practices, desk top procedures, process-system validation and training and on-going customer care.
Responsibilities
- Coordinate and collaborate with customer implementation team and Centric teams to ensure a successful and referenceable delivery.
- Analyze customer business process requirements as a basis to propose Centric 8 (OOTB) Solutions.
- Analyze requirements and design solutions to address customer business scenarios within the product scope.
- Partner with Sales, Marketing and Post Sales team on Training coordination and establishing yearly schedule
- Partner with Post Sales team on updating Training collateral and syllabus to ensure the content is updated as the C8 software is updated.
- Ensure clear understanding of customer’s technology requirements; provide support for Proposal and Project teams, provide technical leadership and vision to win and deliver large-scale, complex solutions.
- Provide input into future solution functionality, implementation methodology and configuration standards.
- Ensure that quality software engineering processes and Agile practices are followed.
- 3+ years experience with involvement in real-world PLM and enterprise system integration deployments in domain
- Experience with FMCG, Apparel and Luxury markets and industry best practices and change management considerations
- Proven project management experience as evidenced by successful project delivery
- strong and confident Customer Facing / consulting skills.
- Availability for overnight travel.
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Seniority level
Mid-Senior level -
Employment type
Full-time -
Job function
Consulting, Information Technology, and Sales -
Industries
Software Development
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