Pay Range: $55.00-$58.00/hr. on W2 without benefits.
Location: Remote EST/CST
Job ID: 55058-1
Description:
We are looking for a passionate data-driven individual with project management experience in operations and a pragmatic systems mindset to join Integrations Operations to support the community and help foster a safe culture in VR. This individual will also be responsible for delivering qualitative and quantitative insights into operations and provide recommendations to improve the overall experience for the community and push our operations to the next level.
Top Required Skills
Prior project management experience in operations
Strong proficiency in data tools and data analysis methodologies, medium+ proficiency with SQL, advanced Excel skills, and data visualisation (like pivot tables)
Ability to storytell through data to technical and non-technical audiences
Ability to learn fast and comfortable with operating in ambiguity
Prior experience leveraging data to provide recommendations to improve operations
Top Nice to Have Skills
Years of Experience: 5-7 years (level III)
Prior experience with QA testing and systems improvement
Thrives in a cross-functional setting
Experience manipulating or building dashboards and leveraging data viz tools like Tableau
Critical Soft Skills
Ability to work in a fast paced, often high pressured environment
Time management skills
Effective communication
Storytelling with data
Responsibilities
Improve operations by conducting RCAs and finding areas of opportunity
Manage and grow a metric monitoring system
Report project status, risks, and needs to stakeholders on regular cadence
Manage completion/progress of project timelines
Support new product launches, e.g. configuring workflows, testing new features
Triage escalations and drive them to completion
Analyse data by building basic SQL queries, pivot tables
Run system audits and quality tests
"U.S. Tech Solutions, Inc. is an Affirmative Action, Equal Opportunity Employer. Our employment decisions are made without regard to race, color, religion, gender, national origin, age, disability, marital status, veteran or military status, or any other legally protected status."
Seniority level
Associate
Employment type
Contract
Job function
General Business, Business Development, and Project Management
Industries
Computer Hardware Manufacturing, Computers and Electronics Manufacturing, and Technology, Information and Media
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