- Reviewing data, identifying (potential) issues, and processing work orders to properly set up metering data on accounts after a meter exchange has been performed.
- Responding to customer inquiries, requests, and calls. As such, you will provide information to customers regarding outages, connections, or work orders. Escalates situations as required.
- Coordinating, entering, monitoring and closing work orders related to area(s) of specialization. Works with other departments to ensure work orders are processed.
- Follow processes and procedures and ensures accurate data entry. Provide recommendations of changes to processes and ensuring documentations and job aids are completed.
- Process all related follow up to ensure accurate installation of metering in the system for proper billing (device configurations, multiplier ratios, etc...
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Seniority level
Entry level -
Employment type
Contract -
Job function
Accounting/Auditing and Finance -
Industries
Information Technology & Services
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