Collabera

Billing Coordinator

Collabera Portland, OR

Direct message the job poster from Collabera

Jayshree shrivastava

Jayshree shrivastava

In Pursuit of GREATNESS

  • Reviewing data, identifying (potential) issues, and processing work orders to properly set up metering data on accounts after a meter exchange has been performed.

  • Responding to customer inquiries, requests, and calls. As such, you will provide information to customers regarding outages, connections, or work orders. Escalates situations as required.

  • Coordinating, entering, monitoring and closing work orders related to area(s) of specialization. Works with other departments to ensure work orders are processed.

  • Follow processes and procedures and ensures accurate data entry. Provide recommendations of changes to processes and ensuring documentations and job aids are completed.

  • Process all related follow up to ensure accurate installation of metering in the system for proper billing (device configurations, multiplier ratios, etc...
  • Seniority level

    Entry level
  • Employment type

    Contract
  • Job function

    Accounting/Auditing and Finance
  • Industries

    Information Technology & Services

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