Business Systems Analyst

Qualifications:

• Bachelor’s degree in Business Administration or Information Technology.
• At least two (2) years related experience in the information technology industry, with emphasis in integrated business systems like ERP, SalesForce, etc.
• Working technical knowledge of systems development, operations support and help desk operations in support of multiple business processes.
• Ability to understand business processes and ability to relate technology solutions to business practices.
• Knowledge of relational databases - MS SQL Database preferred.
• Knowledge of Reporting Systems.
• Knowledge of SQL queries.
• Knowledge of current information technologies.
• Strong analytical, problem solving, prioritization and communication skills.
• Software Documentation, Software Development Process, Software Requirements, Analyzing Information, Software Maintenance
• Teamwork.
• Good written and oral communication and interpersonal relations skills.

Information Services:

• Identifying options for potential solutions and assessing them for both technical and business suitability
• Communicate with internal customers the status of IT activities and the resolution of any issues.
• Work closely with IT team and end users to ensure technical compatibility and user satisfaction.
• Track and report key tasks on a regular basis, including keeping management informed on an appropriate basis.
• Document solutions and systems.
• Constructing workflow charts and diagrams; studying system capabilities; writing specifications
• Prepare and execute System / Solution testing to maintain integrity of systems.
• Provide training to users of new system enhancements.
• Maintain process documentation according to policies and procedures

Business Partnering:

• Act as a partner for IT with the sales team and apply the most effective use of technology to direct business thinking.
• Identify information technology solutions to support the business strategies across all business functions.
• Work with key functional peers to identify IT needs, gather requirements and assist in estimating project costs and schedules.

Core Values:

• Continuously exhibit and set the example for others in display of Company values: Customer Centric, Ambitious, Proactive, Innovative, Collaborative and Accountable.

Human Resources:

• Comply with all HR policies and procedures.
• Comply with relevant employment laws.

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