REQUIRES AN ACTIVE/EXISTING TS/SCI WITH CI POLYGRAPH - NO REMOTE WORK, MUST WORK ON SITE
Primary Responsibilities
Leads design, performance-monitoring, tuning, scripting, upgrades and maintenance of production Citrix systems
Test, upgrade, and migrate virtual environments and components, while ensuring that change management and defined security protocols for all assigned systems are executed in accordance with DHS policies and procedures.
Demonstrate your ability to troubleshoot applications within a Citrix environment, identifying and resolving issues to maintain a high level of performance and user experience.
Contribute as a subject matter technical expert for Citrix Virtual Apps and Desktops administration and maintenance/operations/troubleshooting and all elements related the application environment
Stay abreast of related technology and recommend future system enhancements, improving troubleshooting and reducing the manual tasks
Basic Qualifications
An active TS/SCI clearance
Degree in Computer Science, Information Technology, or a related field
BS degree and 8 - 12 years of prior relevant experience or Masters with 6 - 10 years of prior relevant experience.
Must have a solid foundation in Citrix Virtual Apps and Virtual desktops from initial requirements gathering, testing, documentation, and installation through all troubleshooting aspects.
Experience in designing, deploying and supporting large-scale Citrix environments using, Virtual Applications, Virtual Desktops, Provisioning Server (PVS) deployments, and management of on-premise controllers.
Strong hardware and software troubleshooting skills required
Effective communication skills to collaborate with technical and non-technical teams.
Proactive, self-learner who is motivated & results-oriented with a positive, team-player attitude.
Preferred Qualifications
Strong technical depth in Citrix virtual desktops, VMware, and Windows Operating Systems
10+ years of experience in virtual desktop, performance engineering, systems engineering role
Detail-oriented, and able to handle multiple tasks and heavy workloads efficiently
Experience in several of the following areas: Scripting, Powershell, Active Directory, Group Policy, SCCM, Certificates (PKI), Application configurations
Knowledge of networking fundamentals, including DNS, TCP/IP, 802.1q tagging, routing protocols preferred.
Technical IT certifications or experience with the related technologies preferred - Citrix Certified Administrator (CCA), Citrix Certified Advanced Administrator (CCAA), Citrix Certified Enterprise Engineer
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Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Information Technology
Industries
IT Services and IT Consulting
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