The Clinical Lead oversees the daily clinical operations of the clinic, ensuring that therapists adhere to best practices and deliver outstanding clinical care. This role involves providing clinical leadership to therapists, guiding their professional development, and managing their performance to meet the clinic's productivity goals. Additionally, the Clinical Lead maintains a caseload, managing 15-20 clients per week.
Required Skills/Abilities
Master’s Degree or higher education in mental health discipline.
Independently licensed with a Florida-issued clinical practice license (e.g. Psy D, LMHC, LCSW, LMFT, LPCC, LP).
Is a Qualified Supervisor in the state of Florida
Previous experience managing a clinical team.
Significant understanding of insurance billing and revenue cycle.
Strong working knowledge of state requirements regulating mental health practice.
Strong leadership, problem-solving, and executive skill sets.
Excellent verbal and written communication skills.
Excellent interpersonal and customer service skills.
Excellent organizational skills and attention to detail.
Working understanding of human resource principles, practices, and procedures.
Excellent time management skills with a proven ability to meet deadlines.
Ability to function well in a fast-paced and changing environment.
Proficient with Microsoft 365 applications, including Office Suite, Outlook, and Teams.
Adept at learning and navigating Electronic Health Record systems.
Tasks & Responsibilities
Provide clinical, administrative, and practice management oversight and support to therapists.
Maintain a caseload of 15-20 clients per week.
Host team meetings and group consultation.
Oversee the hiring process for therapists and provide new hire onboarding, ensuring all required policies and procedures are taught and implemented.
Conduct 1:1 meetings with clinical staff to review practice management, job performance, and provide case consultation.
Assess areas of improvement for clinical development and conduct ongoing training as needed.
Manage therapist performance and hold staff compassionately accountable for meeting weekly productivity requirements.
Implement Performance Coaching, Performance Improvement Plans, and termination processes as needed.
Complete necessary supervision and tasks to allow registered interns to provide incident-to billing services.
Coordinate with therapist’s schedule to provide on-site clinical support in accordance with Florida State Statutes
Provide timely responses to concerns raised by clients, clinicians, or external stakeholders.
Manage basic clinic Human Resource tasks.
Collaborate with the franchise owner and Ellie Mental Health corporate staff (as needed) to implement long term clinical growth and sustainability strategies.
Spearhead clinic’s community outreach and engagement efforts, leveraging contacts in the field and collaboration with the franchise owner and consistent with guidance from Ellie Corporate Outreach Team.
Other Duties as Assigned
Reporting & Supervision
Clinical Lead reports to Franchise Owner
All therapists report to Clinical Lead.
Compensation: $80,000.00 - $100,000.00 per year
Seeking creative & collaborative humans with a passion for changing mental health care in fun and meaningful ways.
Don’t meet EVERY requirement?
Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. Ellie Mental Health is devoted to purposefully building an inclusive and diverse workplace where all of our humans can be their authentic selves! (Authenticity is one of our core values, after all…) If you’re excited about the chance to be a change-maker with us, but your past experience doesn’t perfectly align with every single qualification of the job description, we encourage you to apply anyways. Our mental health jobs need dedicated individuals from every background who are willing to care for others. And who knows, you might just be the perfect candidate for another role!
Employee Experience
We take care of our people. It’s that simple. From investing in their financial future, to providing wages that shatter the ceiling in our industry to reasonable caseload expectations we ensure that our people are happy. Happy employees do better work and provide better client care! No matter what it is that you do in your mental health career at Ellie, our clients depend on us cultivating an environment where our employees can thrive so that they can thrive too!
Y’all, jobs in mental health are tough jobs with a high risk of emotional fatigue and burnout. At Ellie, we use all of our core values of humor, creativity, authenticity, acceptance, determination, and compassion not just out in our communities, but we turn them inwards too! Our employees have clear growth paths for advancing their careers.
We have created a culture that reminds us that our employees are our leaders!
Company Structure
Ellie is a socially responsible for-profit business, which allows us to be flexible and responsive to our community’s needs. Many mental health and wellness-focused companies are non-profits or government agencies, which rely on the general public, grants, or large donors for funding. This model often results in little creativity and lower compensation for employees, promoting a work culture that just makes people feel “blah.”
Feeling blah doesn’t help employees stay motivated, engaged, or even in their jobs for a very long time! So we created a new model: one that puts flexibility, innovative decision-making, creativity, and our people first, while remaining a socially conscious and responsible for-profit business focused on changing how we treat mental health.
In short, we’re just people helping people. Wanna join the herd?
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Health Care Provider
Industries
Mental Health Care
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