Centered in the heart of Boyle Heights, Adventist Health White Memorial is one of the area’s leading healthcare providers since 1913. We are comprised of a 353-bed hospital, three medical office buildings, residency programs, comprehensive cancer care and a vast scope of services located in the Los Angeles area. In 2019, Adventist Health White Memorial was recognized with the Malcolm Baldrige National Quality Award, the nation's highest presidential honor for performance excellence. We are proud to promote wellness in the community at the local farmers market and through our community resource center with services for seniors and Spanish-speakers. Los Angeles is known for its art, rich culture, numerous sports teams and world-renowned dining. There is something for everyone in this culturally diverse city.
Job Summary
Assists with helping patients and families navigate/access community services and other resources. Advocates for individual and community health needs and assists with providing direct services such as mammogram and diabetes screenings during community outreach activities. Supports staff in helping patients adopt healthy behaviors. Assists with promoting, maintaining and helping to improve the health of community patients and their families. Works under direct supervision.
Job Requirements
Education and Work Experience:
High School Education/GED or equivalent: Preferred
Associate’s/Technical Degree or equivalent combination of education/related experience: Preferred
Successful completion of a Community Health Worker formal training program from an accredited college, or other educational institution: Preferred
Essential Functions
Assists in offering interpretation and translation services, provides culturally appropriate health education and information, assists people in receiving needed care, provides informal counseling and guidance on health behaviors. Establishes trusting relationships with patients and their families while providing general support and encouragement. Conducts intake interviews with patients, including enrolling and/or referring patients into local services.
Follows-up with patients via phone calls, makes home visits and frequents other settings where patients can be found. Assists patients with completing applications and registration forms. Conducts eligibility determination, enrollment and follow-up with uninsured patients. Helps patients set personal goals and attend appointments. Applies developing/basic working knowledge and experience to the job.
Helps patients connect with transportation resources. Exhibits excellent working relations with patients, visitors and staff, effectively communicating the organization's mission. Works on routine assignments within defined parameters, established guidelines and precedents.
Works closely with medical provider/s to help ensure patients have comprehensive and coordinated care. Follows patients from initial identification through closure. Follows established procedures and receives daily instructions on work.
Provides consistent communication to management to evaluate patient/family status, ensuring provided information and reports clearly describe progress. Attends regular staff meetings, trainings and other meetings as requested.
Performs other job-related duties as assigned.
Organizational Requirements
Adventist Health is committed to the safety and wellbeing of our associates and patients. Therefore, we require that all associates receive all required vaccinations, including, but not limited to, measles, mumps, flu (based on the seasonal availability of the flu vaccine typically during October-March each year), COVID-19 vaccine (required in CA, HI and OR) etc., as a condition of employment, and annually thereafter. Medical and religious exemptions may apply.
About Us
Adventist Health is a faith-based, nonprofit, integrated health system serving more than 90 communities on the West Coast and Hawaii with over 400 sites of care, including 26 acute care facilities, clinics, home care, and hospice agencies in both rural and urban communities. Our compassionate and talented team of 37,000 includes employees, physicians and volunteers driven in pursuit of one mission: living God's love by inspiring health, wholeness and hope.
Seniority level
Entry level
Employment type
Full-time
Job function
Other
Industries
Hospitals and Health Care
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