Community President
Basic Function
Community Presidents direct the overall activity of the branch to continually and simultaneously serve the customers within the target market in an extraordinary manner so that MMB name and reputation can flourish and grow. At the same time, quality time and training is to be devoted to the staff which will aid the entire Team in delivering quality service to the customer while enhancing the value of the branch as viewed by the stakeholders. Exceeding the customers expectations must always be the goal. Company objectives that are clearly defined for this position, must then be further broken down and assigned/defined for all subordinate branch positions with goals and achievements outlined, allowing the entire group to work as a unit for common branch goals, thus representing leadership qualities. This position may perform other duties as assigned.
Essential Duties/Responsibilities
Community Presidents direct the overall activity of the branch to continually and simultaneously serve the customers within the target market in an extraordinary manner so that MMB name and reputation can flourish and grow. At the same time, quality time and training is to be devoted to the staff which will aid the entire Team in delivering quality service to the customer while enhancing the value of the branch as viewed by the stakeholders. Exceeding the customers expectations must always be the goal. Company objectives that are clearly defined for this position, must then be further broken down and assigned/defined for all subordinate branch positions with goals and achievements outlined, allowing the entire group to work as a unit for common branch goals, thus representing leadership qualities. This position may perform other duties as assigned.
Essential Duties/Responsibilities
- Manage and provide strong leadership skills for maintaining efficient and successful operations of all branch staff and activities.
- Represent MMB in a courteous and professional manner, provide an extraordinary customer experience through a relationship driven, consultive sales approach.
- Knowledge of MMBs products and services and ability to recommend and train/educate customers on solutions that fit their need.
- Focus on and meet individual and team goals, including training, sales, and customer relationship initiatives
- Comply with all Bank policies/procedures and all applicable federal and state laws and regulations
- Comply with security procedures established to ensure safety for employees and customers, to safeguard cash supplies, to protect the privacy of customer account information, as well as, follow fraud prevention guidelines established to protect the Bank from unnecessary losses
- Provides constructive and timely performance evaluations.
- Recruits, interviews, hires, and trains management and professional staff.
- Performs other duties as required.
- Minimum requirement of a four-year collegiate degree
- Prior banking leadership experience
- Leadership and training through happy and upbeat style
- Productive and hard-working workforce
- Management acumen with integrity
- Judgment that is solid and well thought out
- Problem Solving and planning
- Analytical skills
- Delegation
- Safety and security
- Strong oral and written communication skills
- Thorough understanding of the companys policies, procedures, systems, and objectives.
- Thorough understanding of fiscal and human resource management techniques.
- Excellent verbal and written communication skills with the ability to develop and present comprehensive reports.
- Excellent interpersonal and negotiation skills.
- Excellent organizational skills and attention to detail.
- Strong analytical and problem-solving skills with a proven ability to exercise initiative, judgment, and discretion.
- Strong leadership skills.
- Ability to function well in a high-paced and at times stressful environment.
- Proficient with Microsoft Office Suite or related software.
- Bachelors degree in Business, Marketing, Finance, or related field; Masters degree preferred.
- At least ten years of industry experience required.
- Prolonged periods of sitting at a desk and working on a computer.
- Must be able to lift 15 pounds at times.
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Seniority level
Mid-Senior level -
Employment type
Full-time -
Job function
Business Development and Sales -
Industries
Banking
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