Community Services Manager

Job Description

A career at Easterseals Midwest is more than a job -- it is an opportunity to make a positive difference in people's lives every day. Community Services Managers are the link to the community for those they serve and is one of the most exemplary reflections of the wonderful mission driven work we provide every day. The people that carry out this rewarding, care giving support play an integral and crucial role in the success of our organization.

The Community Services Manager is primarily responsible for coordinating on-site and off-site day programs providing adults with developmental disabilities the opportunity for community integration, socialization, volunteer opportunities, and/or activities related to the client's Individualized Service Plan.

Duties

• Develop community-integrated programs for customers as directed by Director.
• Ensure every customer's support plan meets their needs.
• Ensure adequate staffing to meet program needs.
• Evaluate customer service in community integration, volunteerism, and independent living skills.
• Ensure that all meetings between staff, customers and others are completely in a timely manner.
• Submit all required reporting to funding sources maintaining a partnership with the funding sources.
• Ensure funding source contracts are completed and service authorizations annually.
• Assist with budget development and provide input to grants annually.
• Monitor income and expenses in keeping with approved budget guidelines monthly.
• Successful placement for each client enrolled in the programs.
• Maintains communication with counselors, parents and other services at least once a quarter.
• Train, provide on the job orientation, and mentor as needed.
• Assist in the planning and implementation of staff professional development needs (i.e. staff meetings, staff trainings, in-services, mentor meetings, one on one meetings, etc.).
• Provide support and supervision to assigned clients in the work setting and community, when necessary, while adhering to agency policies and procedures.
• Be on call to handle emergencies or scheduling conflicts as necessary.
  
  

A Successful Candidate Will Possess

• Good communication skills, both orally and written.
• Knowledge of treatment and training for clients with developmental disabilities.
• Critical thinking, problem solving skills and ability to analyze in order to assist in the coordination of daily functions of program.
• Proven ability to maintain positive professional relationship with families, employers, and community members.
  
  

Qualifications

• Education: Bachelor'sDegree in Human Services field required.
• Experience: 2-3 years' work experience in a management and/or supervisory role. Some experience working directly with clients with developmental disabilities.