Competitive Intelligence Manager

Product Management, Austin, TX

About Us

We love going to work and think you should too. Our team is dedicated to trust, customer obsession, agility, and striving to be better everyday. These values serve as the foundation of our culture, guiding our actions and driving us towards excellence. We foster a culture of performance and recognition, allowing us to transform growth as we enable our employees to do the best work of their careers.

This position is located in Austin, TX, based in the vibrant San Jacinto Center downtown with breathtaking views of Lady Bird Lake. We call our offices Centers of Energy, because they serve as hubs where we accelerate productivity and collaboration, inspire creativity, and cultivate a culture of connection and celebration. Our teams coordinate their time in Centers of Energy to reflect how they work best.

LogicMonitor is proud to be an equal opportunity employer. We deeply care about our employees’ well-being, fostering an environment where every individual is valued and respected. We celebrate the diversity of our team, and are committed to fostering a culture of inclusivity. Come as you are, be yourself, and let's grow together.

To learn more about life at LogicMonitor, check out our Careers Page.

What You'll Do

LM Envision, LogicMonitor's leading hybrid observability platform powered by AI, helps modern enterprises gain operational visibility into and predictability across their IT stacks, so they can continue to deliver extraordinary employee and customer experiences. LogicMonitor has a layered approach to intelligence, where AI and Machine Learning is baked into every facet of the LM Envision platform to help IT teams improve efficiency, minimize alert fatigue, proactively predict trends, and maximize enterprise growth and transformation.

Our customers love LogicMonitor's ability to bring cloud and traditional IT together into one view, as seen in minimal churn rates, expansion business, and exciting new customer references. In fact, LogicMonitor has received the highest Net Promoter Score of any IT Infrastructure Management provider. LogicMonitor also boasts high employee satisfaction. We have been certified as a Great Place To Work®, and named one of BuiltIn's Best Places to Work for the sixth year in a row!

As the Competitive Intelligence Manager, you will be responsible for developing and executing strategies to maintain and enhance the competitive position of Logic Monitor’s products in the market. You will conduct in-depth technical analyses of our products and services, as well as those of our competitors, to identify strengths, weaknesses, opportunities, and threats. Additionally, you will collaborate closely with cross-functional teams to ensure that our product’s competitive strategies align with our overall business objectives.

We are seeking a skilled Competitive Intelligence Manager to develop and execute strategies ensuring our products maintain a strong market position. You'll analyze product strengths and weaknesses, collaborate with cross-functional teams, and align strategies with business goals. Join a dynamic team impacting IT infrastructure monitoring and observability. Your role is pivotal for LogicMonitor's growth, offering the chance to leave your mark on the organization.

Here's a Closer Look At This Key Role

• Develop and maintain a deep understanding of the competitive landscape, market trends, and customer requirements within our industry.
• Conduct comprehensive technical evaluations of our company's products and services, as well as those of our key competitors, to identify areas of differentiation, feature gaps, and areas for improvement.
• Develop and maintain competitive positioning battlecards and messaging to enable our teams to effectively communicate our value proposition and differentiate our offerings.
• Collaborate with product management, engineering, marketing, and sales teams to gather insights and provide recommendations on product roadmaps, feature prioritization, and go-to-market strategies.
• Analyze and interpret market intelligence data, customer feedback, and industry trends to identify emerging competitive threats and opportunities.
• Participate in industry events, conferences, and analyst briefings to stay abreast of the latest trends, technologies, and competitive developments
  
  

What You'll Need

• Bachelor's degree in Computer Science, Engineering, or a related technical field
• 5+ years of experience in competitive analysis, product management, sales engineering or a related role within the software or technology industry.
• Proficiency in network monitoring and observability concepts & technologies, including monitoring architectures, key observability practices and knowledge of monitoring targets.
• Strong knowledge of cloud computing, the major Cloud providers and monitoring & observability offerings in the Cloud, including application management and open telemetry solutions.
• Demonstrated technical research skills including data fluency, quantitative & qualitative analysis, and hands-on technical aptitude to evaluate and compare product capabilities
• Familiarity with industry trends, emerging technologies, and best practices in competitive strategy and analysis.
• Stakeholder management expertise and a seasoned ability to collaborate with Sales, Engineering, Marketing and Product teams.
  
  

Benefits

At LM we believe that a total rewards package should be built with the whole person in mind, so we’ve designed a total rewards package that’s almost as complex as you are. We want to support our employees to be healthy and happy!

Whether you’re working from home or one of our Centers of Energy, US benefits for LMers include but are not limited to: unlimited vacation, health, vision, and dental insurance, robust parental leave, a 401K with company matching, a monthly Work Well reimbursement, Employee Equity Program, Professional Development funds, unlimited opportunities for growth, and more.

We are committed to our employees' physical and mental health, and offer various wellness programs (including a Calm membership for you and your family!) as part of our holistic approach to employee success.

For more information on our benefits and culture, visit https://www.logicmonitor.com/careers

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Anticipated Application Close Date: 07/08/2024

LogicMonitor is dedicated to fostering a culture of transparency and fairness, including our commitment to pay transparency. We provide the base salary ranges for all positions posted within the United States.

Compensation packages at LogicMonitor for eligible roles include base salary, a variable plan depending on role, along with comprehensive benefits. The range displayed on each job posting reflects the minimum and maximum base salary target for new hires in the position, determined by work location and additional factors, including job-related skills, experience, interview performance, and relevant education or training. LogicMonitor employees in eligible roles are also granted equity based compensation, subject to Board of Director approval. As part of our holistic compensation philosophy, your package will also include, but is not limited to: Comprehensive health, dental and vision coverage, generous parental leave policies, access to our Employee Assistance Program and various Wellness programs, a 401K with company matching, a learning and development stipend, and an unlimited vacation policy. For more information on our benefits, see our careers page.

Base Salary Range

$104,265—$121,750 USD