CRM Strategist

ECCO Select is a talent acquisition and advisory consulting company, specializing in providing people, process, and technology solutions for our clients’ needs. We’re the talent behind the technology. To find out more about ECCO

Position Title: Sr. Strategist, CRM

Duration: 12+ month contract to hire

Compensation: $53/hr

Job Description:

The Senior Strategist, CRM is versed in relationship marketing, customer journey building, multi-channel communication strategies and data driven approaches. They understand CRM technologies and stays current with the latest industry platforms and capabilities. They play a key role in the success of enterprise CRM programs by developing end-to-end customer journeys that map to business objectives and CRM strategies, all while understanding the capabilities of key CRM platforms. They identify trends and data points that impact program performance and have the ability to develop data-driven strategies and executions.

The Senior Strategist, CRM also plays a key role in representing the CRM department and its capabilities in new business opportunities.

Responsibilities

Understanding CRM technologies and their capabilities in order to build strategy

Relationship marketing, customer journey building, multi-channel communication strategies and data driven approaches

Ability to build data informed end-to-end CRM journeys

Understanding the processes to execute across CRM platforms

Identifying trends and data points that impact program performance

The ability to lean into data-driven strategies and executions; communicates regularly with department management and functional users on project deliverables

Work closely with internal and client teams to lead and represent the CRM team

Work across different roles and functions within the agency

Qualifications

Bachelor’s degree or equivalent (marketing, business, communications)

5-10 years agency and/or client-side experience

Demonstrated knowledge of the advertising industry and trends

Working knowledge of Marketing Automation and CRM platforms

Marketing Automation platform certification a plus

Familiarity with internal marketing systems and/or advertising agencies a plus

We would love to have you join our team! ECCO Select is committed to hiring and retaining a diverse workforce. ECCO Select’s policy is to provide equal opportunity to all people without regard to race, color, religion, national origin, ancestry, marital status, veteran status, age, disability, pregnancy, genetic information, citizenship status, sex, sexual orientation, gender identity or any other legally protected category.

Equal Employment Opportunity is The Law

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