Come join us with helping people save for their future. Our company offers employers the ability to provide retirement savings plans to their employees through 401(k), 403(b) or other qualified plans.
NWPS strives to provide an extraordinary work environment that supports the happiness and well-being of our staff, clients, and company.
Join us to work on a team of critically-thinking, detailed-oriented people who support our clients and their employees with their retirement savings plans’ operation.
Essential Duties And Responsibilities
Answers in bound calls (no selling)
Provides exceptional customer service information regarding 401(k), 403(b) or other qualified plans
Educates participants about their retirement account and features
Data Entry and other administrative tasks
Facilitates problem resolution and document processing
Knowledge, Skills, And Abilities
Proficiency in Microsoft Office products
Communicate effectively, both verbally and in writing
Excellent problem-solving and critical thinking ability
Ability to multitask
Show initiative and be proactive when necessary
Quality-driven with a strong sense of accountability
Diagnose problems and offer resolution
Be open and flexible in a dynamic environment focused on continuous improvement
Salesforce knowledge preferred but not required
Bilingual (Spanish/English) is a plus
High School Degree or equivalent
This is the pay range that Magnit reasonably expects to pay for this position: $20.25/hour - $27.00/hour
Benefits: Medical, Dental, Vision, 401K
Seniority level
Not Applicable
Employment type
Contract
Job function
Other
Industries
Financial Services
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