Customer Service Senior Manager Remote Services
Customer Service Senior Manager Remote Services
The Call Center Group
Orlando, FL
See who The Call Center Group has hired for this role
Job Description
QUALIFICATIONS:
COMPENSATION: $95K - $120K Annual Base Salary Plus Quarterly Bonus Based on Incentive Metrics
Qualified & Interested Applicants please email resume in a Word attachment
- This job will be located in Tallahassee, FL******
- Relocation Assistance is available on a case-by-case basis******
- This position qualifies for Performance Based Bonuses******
QUALIFICATIONS:
- Solid foundation in remote delivery of products and services to end users.
- Experience in Sales Management, cross selling, strengthening relationships and delivering results.
- Ability to build a scalable remote platform.
- 7+ years’ experience in leading a multifaceted contact center and remote sales, servicing, and delivery of products and services while ensuring exceptional member experience.
- Prior experience managing a contact center with a minimum of 30+ agents.
- Banking and/or financial services experience required.
- Bachelor's degree
COMPENSATION: $95K - $120K Annual Base Salary Plus Quarterly Bonus Based on Incentive Metrics
Qualified & Interested Applicants please email resume in a Word attachment
-
Seniority level
Mid-Senior level -
Employment type
Full-time -
Job function
Other -
Industries
Staffing and Recruiting
Referrals increase your chances of interviewing at The Call Center Group by 2x
See who you knowGet notified about new Senior Services Manager jobs in Orlando, FL.
Sign in to create job alertSimilar jobs
People also viewed
-
Head of Customer Success
Head of Customer Success
-
Vice President of Customer Success
Vice President of Customer Success
-
Director, Customer Success
Director, Customer Success
-
Chief Customer Officer
Chief Customer Officer
-
Customer Success Director
Customer Success Director
-
VP Global Customer Support
VP Global Customer Support
-
Director, Customer Success
Director, Customer Success
-
Director of Customer Success
Director of Customer Success
-
Director of Customer Success
Director of Customer Success
-
Director, Customer Experience
Director, Customer Experience
Looking for a job?
Visit the Career Advice Hub to see tips on interviewing and resume writing.
View Career Advice Hub