RemX has an immediate opportunity for a First Notice of Loss Customer Service Representative.
Shifts: 9 am- 5 pm Monday-Friday during training. Hours after training will be 9:30-5:30 or 10 - 6. Requires working 4 Saturday's a year.
Onsite for 90 days. After knowledge evaluation you will be eligible to work hybrid.
This position takes the first notice of loss report by telephone, email and or fax through an automated system.
Take new loss reports from customers via telephone.
Verify coverage and determined course of action.
Triage the claims to provide exceptional service.
Assign claims to appropriate claims handler.
Enter faxed claims into automated systems.
Assist Insured's, Claimants, and Agents regarding questions or problems associated with claims.
Document claims files and maintain control of work.
Qualifications:
High School Degree or equivalent preferred
1-2 years call center customer service experience.
Ability to work in multiple applications simultaneously.
Great attendance track record
Company Description
RemX is the professional staffing division of Employbridge, America’s Leading Workforce Specialist.
When our Talent is looking for their next opportunity, we know they are not just looking for their next paycheck. Our Recruiters are experts in their specialized fields and understand that making the right match between the candidate and the company, is the key to long term success.
We offer a variety of staffing solutions, including:
Temporary, temp-to-hire, direct hire
Independent contract placements
Executive search
Managed staffing and outsourced workforce solutions
RemX is the professional staffing division of Employbridge, America’s Leading Workforce Specialist. When our Talent is looking for their next opportunity, we know they are not just looking for their next paycheck. Our Recruiters are experts in their specialized fields and understand that making the right match between the candidate and the company, is the key to long term success. We offer a variety of staffing solutions, including: Temporary, temp-to-hire, direct hire Independent contract placements Executive search Managed staffing and outsourced workforce solutions
Seniority level
Entry level
Employment type
Full-time
Job function
Other
Industries
Staffing and Recruiting
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