Plexus Resource Solutions

Customer Success Engineer

No longer accepting applications

Direct message the job poster from Plexus Resource Solutions

Henry Warren

Henry Warren

Recruitment Consultant

Customer Success Engineer

Crypto Accounting and Web3

Location – US – Remote – (Eastern/Central Time zone)

Salary - $90k - $140k


Plexus has partnered with a crypto accounting and web3 company who are on the hunt for a Customer Success Engineer.


An enterprise grade accounting, audit and treasury management platform. They are by far the most robust being able to manage data across 160+ blockchains. Currently supporting companies such as Coinbase, Binance.US, Figment, Polychain, Alchemy, LayzerZero and many more.


Responsibilities

  • Master the product to support customers
  • Provide hands-on guidance for technical issues
  • Deliver solutions for technical issues
  • Manage client’s technical issues


Requirements

  • 3 Years experience in the crypto space
  • Understanding major blockchains and DeFi (including Solana, Cosmos and ETH)
  • Track record solving customer issues in troubleshooting
  • Able to be hands on with scripting (Python or similar)


Benefits

  • Remote working
  • Competitive base salary
  • Possibility for career progression


If this role interests, you or anyone you know please feel free to contact me at henry.warren@plexusrs.com

  • Seniority level

    Not Applicable
  • Employment type

    Full-time
  • Job function

    Information Technology
  • Industries

    Technology, Information and Media and Financial Services

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