Vivían Villalobos has been running clinical locations in Bergen, North Hudson Counties in NJ, and Rockland County in NY for over 30 years. She started her first practice fresh out of her graduate studies at New York University, and since has become a valued member of the Hispanic Community, as her practice has been a standard fixture in the North Hudson region for 3 decades. The organization has started expanding rapidly - we will be adding 2-3 new offices by the year’s end; it’ll be an exciting and dynamic time to join! Her professionalism has been lauded by professional and governmental organizations for its excellence in both quality of work and service.
About The Role
We are looking for a detail oriented and people-focused Front Office Associate to join our expanding team! You’ll be managing all of our frontdesk workflows - including patient scheduling and management, accounts receivables, inventory order placement and more. You’ll become an expert at navigating our frontdesk and backdesk software, will be the first and last touchpoint with all patients (ensuring excellent service quality!), and ensure the frontdesk operations are running smoothly. If you have an eye for detail and are a people-person, this is the job for you!
What You’ll Do
End-to-end frontdesk operations management
Patient scheduling and management - ensuring all of our patients receive excellent, professional and friendly service from start to finish
Insurance management - from applications to payment submissions
Accounts receivables - ensure that our AR is managed in an organized and safe manner
Accounts payables - work with our back office team to order essential dental supplies
Work with our Office Manager on workflow optimizations
Ad hoc duties that will crop up during expansion
Required Qualifications
1-2 years of frontdesk experience
Fluent in English and Spanish
Excellent communication skills
Intermediate to expert knowledge in Microsoft Office Suite - primarily Word and Excel
People-person - you love to work with people, and can manage even the most difficult situations with a level-head and a smile
Self-starter - can work well independently
Detail oriented and very organized, as you’ll be managing several workflows in tandem
Team player
Preferred Qualifications
Experience with EagleSoft
Experience working in a clinical setting
Diversity Statement
We are committed to creating a diverse, inclusive and equitable community - within and outside of our practice! As such, the application and screening process will be without consideration of race, religion, gender, sexuality, color, creed, and all the other beautiful characteristics that make us all unique.
Seniority level
Entry level
Employment type
Full-time
Job function
Health Care Provider
Industries
Dentists
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