Desktop Support Specialist
CarOffer, a CarGurus company, is looking for a Desktop Support Specialist to join our team. This person will be responsible for maintaining the IT-related infrastructure. We are looking for a professional that can work in a fast-paced environment, solving issues with efficiency.
What You’ll Do:
What You’ll Do:
- Provide first-line technical support to end-users regarding hardware, software, and network-related issues.
- Install, configure, and troubleshoot desktops, laptops, printers, and other peripheral devices.
- Manage the onboarding process for new employees, ensuring a smooth and efficient setup of their IT systems and tools.
- Disable and remove user accounts, email accounts, access permissions, and other system privileges for departing employees.
- Help train employees on its use of new hardware and software.
- Offer suggestions for possible upgrades and changes within the IT department.
- Bachelor’s Degree in Information Technology, Computer Science or related field experience preferred.
- 2-5 years of experience.
- Excellent communication skills.
- Ability to fill multiple roles.
- Proven record of maintaining IT structural integrity.
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Seniority level
Entry level -
Employment type
Full-time -
Job function
Information Technology -
Industries
Software Development
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