Education Level: BA/BS or combination of education and experience
Required Years Experience: 10
Church Pension Group (CPG) is a financial services organization located in Midtown Manhattan. CPG was founded in 1917 to provide pension benefits to eligible clergy of the Episcopal Church. Since then, its mission has expanded to include life and disability insurance, health benefits, property & casualty insurance, and publishing.
The Benefits Relationship Management (BRM) Team is responsible for relationship management with the institutions and individuals that CPG serves. BRM will collaborate with partners at CPG and external faculty to create impactful points of connection with benefits clients (existing and prospective) so that all come to understand, access and appreciate the products, programs and services we offer. BRM focuses on three distinct market segments: 1) dioceses, parishes and core institutions of The Episcopal Church; 2) international dioceses, Anglican Covenant Partners of The Episcopal Church, and non-core (affiliated) institutions; and 3) Chaplains to the Retired and Church Pension Fund (CPF) beneficiaries.
Director External Faculty Management and Training will be primarily responsible for creating and sustaining tools and processes supporting external faculty and related training for educational events, trainings, and conferences for CPG clients. This role requires someone well-versed in project management, who has excellent communication and problem-solving skills and is proficient when using technology to maximize efficiencies. An aptitude for creative solutions related to faculty needs and educational opportunities will also be important. This position will be a key liaison working closely with CPG departments including Engagement Strategy, Events Management Group, Content & Creative Services, and Benefits Policy to ensure vertical collaboration and alignment for both in person and virtual client education, as well as serve as key consultant for faculty, training, curriculum enhancements and program changes.
Essential Duties
Responsibilities will include, but not be limited to:
Leadership and strategy for external faculty engagement, recruitment and training.
Manage faculty coordination, preparation and support for CPG Business to Client (B2C) conferences including CREDO, Planning for Wellness, and some Business to Business (B2B) conferences including National Chaplains Gathering and CREDO Convocation.
Oversee annual faculty contract process (logistics, requirements, compliance) working cross functionally with HR, legal and others to manage and engage both Independent Contractors and Contingent (Casual Part Time) Employees.
Provide external faculty support as needed regarding communication, employment, scheduling, onboarding and training coordination.
Create and manage a robust database solution for tracking and scheduling faculty, conference assignments, training needs, evaluations, contract dates for all Independent Contractors and Contingent (Casual Part Time) Employees.
Understanding the strengths and personalities of individual faculty, develop and maintain seasonal faculty rosters to create the most effective and efficient team structures..
Manage faculty scheduling and facilitation of seasonal (spring and fall) CREDO Conference Leader and component calls.
Working cross-functionally, engage faculty to participate in CREDO component curriculum review process.
Assist in the development of agenda and training objectives for triennial CREDO Convocation.
Evaluate EOC survey results following each educational event and distribute to faculty; responding with coaching, feedback, and additional training as appropriate.
Coordinate collaboration of cross-section workstreams among verticals to ensure timely response delivering requested faculty and training needs.
Attend CPG conferences as necessary for faculty development and program effectiveness.
Build and maintain strong, trusting, and professional relationships with internal departments/verticals involved in B2B/B2C client facing activities to drive program/project alignment, program coordination and workflow monitoring.
Develop and maintain expertise regarding CPG’s full range of employee benefit products, services, programs, and resources and maintain positive working relationships with staff, faculty and clients.
Serve as faculty as needed.
Lead and/or participate in strategic projects and initiatives as assigned.
Effective performance of the essential functions of this position requires regular in-person, on-site interaction with colleagues, both for purposes of relationship building and meaningful collaboration.
QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Strong leadership skills, including the ability to manage multiple workflows
Ability to build strong, trusting relationships, and provide consultative leadership and coaching.
Extensive CPG benefits knowledge and CPG subject matter expertise is highly desired
Highly effective verbal and written communication skills
Executive presence – advanced presentation and public speaking skills
Strategic thinker
Ability to understand and resolve complex issues utilizing advanced problem-solving skills
Professional demeanor and ability to serve as a “face of CPG”
Education & Experience
10+ years of relevant business experience including coaching, management or church leadership experience
Bachelor's Degree or equivalent work experience considered; Masters degree preferred
Conversational Spanish strongly preferred
Ordained Episcopal cleric strongly preferred
Familiarity with the polity of TEC required
PHYSICAL DEMANDS: Commuting to the office, on average, three days a week. Extensive use of a computer keyboard is a demand of the position to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable someone with a disability to perform the essential functions of this position.
Business travel – up to 50%
WORK ENVIRONMENT: Hybrid (two days working from home, three days working in a standard office environment). Church Pension Group employees must maintain a professional, compassionate, and trustworthy work environment always. Reasonable accommodations may be made to enable someone with a disability to perform the essential functions of the job within this environment.
When traveling, conditions may vary
Salary Range: $104,400 - $136,000
Join us and Create A Better Future For Yourself!
Flexible Benefits Available To Eligible Employees
Medical (including Vision)
Dental
Supplemental Dental
Core Benefits Automatically Provided To Eligible Employees
Employer funded defined benefit pension plan (five year vesting)
Employee Life Insurance
Spouse and Dependent Life Insurance
Accidental Death and Dismemberment (AD&D) Insurance
Short-Term Disability (STD) coverage
Long-Term Disability (LTD) coverage (elected as either pre-tax or after-tax)
Business Travel Accident Insurance
Worker’s Compensation
Employee Assistance Program
Retiree health insurance (eligible after 10 years)
Retiree life insurance
Elective Benefits Available To Eligible Employees
401(k) with matching contributions (immediate vesting)
Flexible Spending Accounts (FSAs)
Commuter Benefits
New York’s 529 College Savings Program (NY State residents)
Educational Assistance Program available to eligible employees
Maternity/Paternity Leave available to eligible employees
Time Off available to eligible employees: Vacation, Sick, Personal and Holidays
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. Please understand that, as a general policy, CPG does not sponsor visas.