Under the supervision and direction of the Deputy Associate Commissioner (DAC) of Regional Operations for Child Care Regulation (CCR) in the Regulatory Services Division (RSD), of the Texas Health and Human Services Commission (HHSC), the Director of Field of Child Daycare Operations provides leadership, strategic direction, management, and guidance to the CCR Daycare team. This position performs advanced leadership and oversight activities for the daily operations of the child day care regulation program. This includes program specialists, the Director of the Unregulated Operations Unit (UOU) and the Daycare Regional Directors who lead and manage Program Administrators, Supervisors, and Inspectors that perform regulatory functions in the field throughout the state. The position is involved in establishing the strategic plan, goals, and objectives of the CCR program, reviewing policies, procedures, and rules, and establishing priorities, standards, and measurement tools for determining progress in meeting program goals. The position is responsible for regional implementation of CCR policy and other initiatives, as well as best practices.
The Director of Field must possess and be capable of high-level, data-driven decision making, public speaking, emotional intelligence, and the ability to develop relationships with internal HHSC staff, providers, stakeholders, and community leaders. The position interacts routinely with CCR direct delivery staff, CCR state office staff, CCR and RSD senior leadership, HHSC executive leadership, HHSC legal staff, other state agencies, and external stakeholders. This position also interacts with advocacy groups, elected officials, and legislative offices on behalf of the agency.
This position must lead with innovated mindset and must be skilled in continuous process improvement. This position provides direct oversight of service delivery and management of operations and resources and is responsible for consistency and accountability in regulatory service delivery statewide. This position is responsible for developing and mentoring the Program Specialists, UOU Director, and Regional Directors, and is responsible for overseeing the daycare statewide budget and must be capable of making sound budgetary decisions.
The position works under minimal supervision with considerable latitude for the use of initiative and independent judgment.
Essential Job Functions
Directs and supervises the Regional Directors, Director of UOU, and state office program specialists as they regulate and educate child day care programs by monitoring the scope, content, and quality of services in accordance with program and agency policy. Develops, implements, and monitors plans, procedures, and functionality to ensure effective budget allocation and management resources. This includes monitoring and overseeing associated interagency contracts related to child day care operations. (50%)
Develops staff through review of performance data, conferences, training, and performance appraisals. Provides program expertise, direction, guidance, technical assistance, and consultation to staff. Travels statewide at least quarterly to participate in and observe field operations such as inspections and investigations. Identifies program needs and supervises the planning and development of program activities to ensure compliance with the agency and division mission and goals. (30%)
Represents CCR and interacts with Texas Workforce Commission (TWC) for Child Care Development Fund (CCDF) and Child Day Care related issues. Represents CCR and HHSC at meetings, legislative sessions, conferences, and seminars, or on boards, panels, and committees. (10%)
Advises the CCR Deputy Associate Commissioner on the status and progress of agency day care operations across the state. Performs the function of the CCR Deputy Associate Commissioner of Regional Operations in their absence. Performs other duties as assigned and required to maintain CCR regulatory activities. Attends work regularly in accordance with agency leave policy. (10%)
Knowledge Skills Abilities
Demonstrate knowledge of childcare regulation and the child welfare system.
Knowledge of program planning and implementation.
Knowledge of regulatory rules, statute, policies, processes, and RSD performance measures
Knowledge of staff development and mentoring.
Skilled in establishing and maintaining effective working relationships.
Skilled in public speaking to large groups and with legislators or public officials.
Skilled in process improvement.
Skilled in crucial conversations.
Ability to identify problems, develop and implement solutions.
Ability to gather, assemble, correlate, and analyze facts.
Ability to prepare clear and concise reports.
Ability to develop and analyze special projects.
Ability to direct and supervise the work of others.
Ability to travel locally and across the state.
Ability to make sound decisions under pressure.
Ability to represent the agency effectively with key stakeholders.
Ability to work independently with minimal supervision, develop staff and verse the work of others.
Registration Or Licensure Requirements
None.
Initial Selection Criteria
Graduation from an accredited four-year college or university in a field relevant to the position. Experience and education may be substituted for one another.
Five years full-time consultative, supervisory, managerial, professional, or technical work which must include: analysis of work problems having an administrative aspect and interpretation of complex material; or planning, organizing, and coordinating requirements for support services or program operations where a wide range of demands are involved, or interpretation of complex written material.
Experience in Child Care Regulation supervising the direct delivery of regulatory services preferred.
Experience with public speaking, working with community stakeholders and providers related to childcare.
Experience in Regulatory Services Division laws, rules, policies, and procedures.
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In compliance with the Americans with Disabilities Act (ADA), HHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.
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