Director of Operations

About the company:

This is an exciting opportunity to join a startup division within a leading eyewear company with over 50 years of operations. With their groundbreaking flexible metal technology and 148 patents worldwide, they're reshaping a $3 billion market. Their diverse product lines span optical, high-end fashion, sports, and safety eyewear. They're committed to quality, sustainability, and pushing the boundaries of R&D.

Role Summary:

As Director of Operations, you'll be at the helm of our operational success, driving inventory management, logistics, and process efficiency. We need a dynamic, entrepreneurial leader with a proven track record in scaling manufacturing businesses. If you're passionate about retail, supply chain, finance, and transforming operations in a fast-paced environment, we want you on our team!

Key Responsibilities:

Inventory and Logistics Management:

• Maintain accurate inventory records and optimize stock levels.
• Oversee logistics from production to distribution, collaborating with Taiwan team for quality control.
• Negotiate with shipping partners and suppliers for cost efficiency.

Process Improvement:

• Streamline production and logistics processes to enhance efficiency and cost management.
• Implement robust frameworks for quality control, compliance, and contract management.
• Automate and enhance manual systems where possible.

Team Leadership:

• Manage and build teams across multiple locations (Taiwan, Canada, US).
• Oversee HR functions including hiring, evaluations, and maintaining team morale.
• Develop systems to manage personnel knowledge and processes.

Market and Sales Support:

• Support sales teams and distributors to expand market reach.
• Drive product launches and manage orders for major retailers.
• Leverage innovative technology for market expansion.

Compliance and Cost Tracking:

• Ensure products meet all regulatory requirements (FDA, international standards).
• Monitor production and logistics costs for financial efficiency.
• Implement processes for managing contracts, commitments, and investor relations.

Technology Implementation:

• Implement ERP and CRM systems to streamline operations and improve data visibility.
• Integrate and optimize tools like SPS Commerce, Shopify, and ShipBob.

Skills and Experience:

• 10-15 years in operations or supply chain roles within the manufacturing industry.
• Proven ability to scale systems and processes in fast-growing environments.
• Expertise in sourcing, negotiating, and building relationships with international manufacturing partners, especially in Asia.
• Skilled in hiring, training, evaluating, and managing high-performing teams.
• Experience with ERP, CRM, and other relevant systems.
• Exceptional negotiation skills and contract management experience.
• Deep understanding of regulatory compliance (FDA, international standards).
• Adaptable and able to lead through ambiguity.
• Proactive and able to execute strategic goals with minimal supervision.
• Strong attention to detail and organizational skills.
• Background in branded products is a plus.
• Willingness to travel and manage international operations.

Why work for this company:

• Shape the future of a rapidly growing company.
• Work in a collaborative and innovative environment.
• Potential for equity-like returns based on performance and company growth.
• Travel opportunities and global exposure.
• Competitive base salary with a generous bonus structure based on key milestones.
• Health insurance provided; no 401K matching currently.

Reporting Structure:

Reports to the CEO and collaborates closely with the CFO, production teams in Taiwan, and sales teams across North America.

Application Instructions:

Submit your resume and a cover letter to hmaldoff@raisahr.com detailing your relevant experience and vision for the role. Highlight your experience in international manufacturing, scaling businesses, and any impactful process improvements you've implemented.