Join our winning team of global superstars in summer 2024
Embassy Summer, under its parent company EC English, offers award winning summer vacation programmes for young people across multiple locations in the UK, USA, Canada, Malta, UAE & South Africa. Students learn either English or French whilst immersing themselves in the local culture and surroundings. Our programmes are a combination of language classes, exciting excursions and fun-filled sporting, creative and social activities.
From its humble beginnings in Hastings over four decades ago, Embassy Summer has today evolved in to a globally recognised and trusted brand. Our vision is to help our students succeed in a global community. We love bringing our young learners from around the world together through a common language and building global connections.
Center Managers (CMs) oversee all aspects of the summer camp and are responsible for the center’s operations. Successful CMs collaborate closely with students, ALs, teachers, and Group Leaders to ensure the safety, organization, and enjoyment of all students.
Job Purpose:
The Center Manager is responsible for student discipline, student welfare, center staff, and financial matters. Additionally, the CM ensures the day-to-day operations of the center run smoothly while overseeing the academic and activity programs. Successful CMs are expected to demonstrate effective communication, administrative skills, leadership potential, flexibility, strong organizational abilities, and the ability to be sensitive to the needs of international students.
Work Schedule:
This is a residential position with room and board accommodation provided. The position is available at one of our summer campuses in New York, Boston, Los Angeles, Montreal, or Toronto. For more information about each location, please visit embassysummer.com.
A flexible approach to the position is required, including the ability to work nights, weekends, and holidays.
Key Responsibilities:
Ensure the delivery of customer satisfaction by providing high-quality academic and activities programs
Oversee the day-to-day operation of the Center, including the academic and activity programs, airport transfers, and all aspects of student welfare and discipline
Manage the financial aspects of the Center, including overseeing a budget, petty cash accounts, cash requests, and filing weekly reports
Be responsible for the weekly submission of Occupancy Reports and Meal Provision forms
Lead and participate in regular meetings with Group Leaders
Manage all aspects of student accommodation, including room allocations where applicable
Ensure high levels of student safety, discipline, and welfare, and maintain policies and procedures
Develop a positive working relationship with the university/school and stay up to date with campus information, ensuring their rules are adhered to
Ensure all staff receive adequate and proper orientation and training
Review and approve all activity leader and teacher timesheets
Ensure residential supervision duties, including meal and bedtime supervision and guardian duties, are undertaken by activity leaders who have on-site residential responsibilities
Conduct weekly staff meetings
Liaise regularly with the Program Manager
Participate in a 24-hour emergency on-call rotation schedule along with the Activity Manager and Center Academic Manager
Address various problems and complaints, providing appropriate and professional responses and solutions
Ensure that all center signage and branding are clearly marked and up to date
Qualifications & Training:
Experience in successfully managing a summer school with a track record of excellent customer service and operations management
Experience working with and leading a group of teenagers, for example, in a camp environment
Previous experience managing a residential facility
Strong communication skills (both written and verbal) and supervisory abilities
Ability to effectively manage, lead, and inspire a team of staff to work together cohesively in a dynamic team in a varied and fast-paced role
Experience and familiarity with rolling admissions and weekly intakes
Excellent time management, organizational, and multitasking skills
Proficiency with computers and Word and Excel programs
Experience in managing and working with budgets
Bachelor’s Degree
Valid First Aid and/or CPR Certificate (Desirable)
Lifeguard and/or other coaching qualifications (Desirable)
Camp dates typically run from mid-June to mid-August. For exact timelines, please refer to embassysummer.com. Mandatory paid training days will be clarified during the hiring process. We eagerly anticipate welcoming you to the Embassy Summer team!
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