City of St. Louis

EMS Dispatcher

City of St. Louis St Louis, MO

%3Cb style=%22mso-bidi-font-weight: normal; Essential Functions and Responsibilities ?Receives and evaluates emergency telephone calls. Interviews callers to gather pertinent information including location, emergency site conditions, possible injured persons, names of involved persons/witnesses, descriptions and other information. ?Provides information to callers as appropriate. ?Dispatches appropriate emergency medical response personnel/units to the scene. ?Transfers calls to appropriate persons/agencies. ?Enters information to computer records. ?Completes activity/call logs and information sheets.Preferences ?Possession of a current EMD certification at the time of filing application.Knowledge, Skills, and Abilities ?Data Utilization: Requires the ability to perform basic level of data analysis including the ability to review, classify, categorize, prioritize and/or reference data, statutes and/or guidelines and/or group, rank, investigate and diagnose. Requires discretion in determining and referencing such to established standards to recognize interactive effects and relationships. ?Human Interaction: Requires the ability to provide guidance, assistance and/or interpretation to others, such as coworkers and the public, on how to apply policies, procedures and standards to specific situations. ?Equipment, Machinery, Tools and Materials Use: Requires the ability to operate, maneuver and/or provide simple but continuous adjustment on equipment, machinery and tools such as computer-aided dispatch console, telephone, paging system, and/or materials used in performing essential functions. ?Verbal Aptitude: Requires the ability to utilize a variety of advisory data and information such as activity logs, time sheets, maps, street guides, standard operating procedures, technical operating manuals and guidelines. ?Mathematical Aptitude: Requires the ability to perform addition, subtraction, division and multiplication. ?Functional Reasoning: Requires the ability to carry out instructions furnished in written, oral or diagram form. Involves semi-routine standardized work, with some latitude for independent judgment regarding choices of action. ?Situational Reasoning: Requires the ability to exercise the judgment, decisiveness and creativity required in emergency situations involving the evaluation of information against sensory, judgmental and/or subjective criteria, as opposed to criteria that are clearly measurable or verifiable. ?Environmental Factors: Tasks are regularly performed in safe and comfortable surroundings without exposure to adverse environmental conditions. Although incumbents are subject to stress by being involved by telephone with emergency situations. ?Physical Requirements: Requires the ability to sustain prolonged visual concentration. Requires the ability to speak clearly. ?Sensory Requirements: Requires the ability to recognize and identify degrees of similarities or differences between characteristics of colors, shapes and sounds associated with job-related objects, materials and tasks to evaluate callers during emergency situations and decipher colored maps. Other Requirements ?Positions require shift, weekend, holiday and ?A shift differential is paid for evening and night work.%3Cb style=%22mso-bidi-font-weight: normal; Essential Functions and Responsibilities ?Receives and evaluates emergency telephone calls. Interviews callers to gather pertinent information including location, emergency site conditions, possible injured persons, names of involved persons/witnesses, descriptions and other information. ?Provides information to callers as appropriate. ?Dispatches appropriate emergency medical response personnel/units to the scene. ?Transfers calls to appropriate persons/agencies. ?Enters information to computer records. ?Completes activity/call logs and information sheets.Preferences ?Possession of a current EMD certification at the time of filing application.Knowledge, Skills, and Abilities ?Data Utilization: Requires the ability to perform basic level of data analysis including the ability to review, classify, categorize, prioritize and/or reference data, statutes and/or guidelines and/or group, rank, investigate and diagnose. Requires discretion in determining and referencing such to established standards to recognize interactive effects and relationships. ?Human Interaction: Requires the ability to provide guidance, assistance and/or interpretation to others, such as coworkers and the public, on how to apply policies, procedures and standards to specific situations. ?Equipment, Machinery, Tools and Materials Use: Requires the ability to operate, maneuver and/or provide simple but continuous adjustment on equipment, machinery and tools such as computer-aided dispatch console, telephone, paging system, and/or materials used in performing essential functions. ?Verbal Aptitude: Requires the ability to utilize a variety of advisory data and information such as activity logs, time sheets, maps, street guides, standard operating procedures, technical operating manuals and guidelines. ?Mathematical Aptitude: Requires the ability to perform addition, subtraction, division and multiplication. ?Functional Reasoning: Requires the ability to carry out instructions furnished in written, oral or diagram form. Involves semi-routine standardized work, with some latitude for independent judgment regarding choices of action. ?Situational Reasoning: Requires the ability to exercise the judgment, decisiveness and creativity required in emergency situations involving the evaluation of information against sensory, judgmental and/or subjective criteria, as opposed to criteria that are clearly measurable or verifiable. ?Environmental Factors: Tasks are regularly performed in safe and comfortable surroundings without exposure to adverse environmental conditions. Although incumbents are subject to stress by being involved by telephone with emergency situations. ?Physical Requirements: Requires the ability to sustain prolonged visual concentration. Requires the ability to speak clearly. ?Sensory Requirements: Requires the ability to recognize and identify degrees of similarities or differences between characteristics of colors, shapes and sounds associated with job-related objects, materials and tasks to evaluate callers during emergency situations and decipher colored maps. Other Requirements ?Positions require shift, weekend, holiday and ?A shift differential is paid for evening and night work.%3Cb style=%22mso-bidi-font-weight: normal; Essential Functions and Responsibilities: ?Receives and evaluates emergency telephone calls. Interviews callers to gather pertinent information including location, emergency site conditions, possible injured persons, names of involved persons/witnesses, descriptions and other information. ?Provides information to callers as appropriate. ?Dispatches appropriate emergency medical response personnel/units to the scene. ?Transfers calls to appropriate persons/agencies. ?Enters information to computer records. ?Completes activity/call logs and information sheets.Preferences: ?Possession of a current EMD certification at the time of filing application.Knowledge, Skills, and Abilities: ?Data Utilization: Requires the ability to perform basic level of data analysis including the ability to review, classify, categorize, prioritize and/or reference data, statutes and/or guidelines and/or group, rank, investigate and diagnose. Requires discretion in determining and referencing such to established standards to recognize interactive effects and relationships. ?Human Interaction: Requires the ability to provide guidance, assistance and/or interpretation to others, such as coworkers and the public, on how to apply policies, procedures and standards to specific situations. ?Equipment, Machinery, Tools and Materials Use: Requires the ability to operate, maneuver and/or provide simple but continuous adjustment on equipment, machinery and tools such as computer-aided dispatch console, telephone, paging system, and/or materials used in performing essential functions. ?Verbal Aptitude: Requires the ability to utilize a variety of advisory data and information such as activity logs, time sheets, maps, street guides, standard operating procedures, technical operating manuals and guidelines. ?Mathematical Aptitude: Requires the ability to perform addition, subtraction, division and multiplication. ?Functional Reasoning: Requires the ability to carry out instructions furnished in written, oral or diagram form. Involves semi-routine standardized work, with some latitude for independent judgment regarding choices of action. ?Situational Reasoning: Requires the ability to exercise the judgment, decisiveness and creativity required in emergency situations involving the evaluation of information against sensory, judgmental and/or subjective criteria, as opposed to criteria that are clearly measurable or verifiable. ?Environmental Factors: Tasks are regularly performed in safe and comfortable surroundings without exposure to adverse environmental conditions. Although incumbents are subject to stress by being involved by telephone with emergency situations. ?Physical Requirements: Requires the ability to sustain prolonged visual concentration. Requires the ability to speak clearly. ?Sensory Requirements: Requires the ability to recognize and identify degrees of similarities or differences between characteristics of colors, shapes and sounds associated with job-related objects, materials and tasks to evaluate callers during emergency situations and decipher colored maps. Other Requirements: ?Positions require shift, weekend, holiday and ?A shift differential is paid for evening and night work.%3Cb style=%22mso-bidi-font-weight: normal; Essential Functions and Responsibilities: ?Receives and evaluates emergency telephone calls. Interviews callers to gather pertinent information including location, emergency site conditions, possible injured persons, names of involved persons/witnesses, descriptions and other information. ?Provides information to callers as appropriate. ?Dispatches appropriate emergency medical response personnel/units to the scene. ?Transfers calls to appropriate persons/agencies. ?Enters information to computer records. ?Completes activity/call logs and information sheets.Preferences: ?Possession of a current EMD certification at the time of filing application.Knowledge, Skills, and Abilities: ?Data Utilization: Requires the ability to perform basic level of data analysis including the ability to review, classify, categorize, prioritize and/or reference data, statutes and/or guidelines and/or group, rank, investigate and diagnose. Requires discretion in determining and referencing such to established standards to recognize interactive effects and relationships. ?Human Interaction: Requires the ability to provide guidance, assistance and/or interpretation to others, such as coworkers and the public, on how to apply policies, procedures and standards to specific situations. ?Equipment, Machinery, Tools and Materials Use: Requires the ability to operate, maneuver and/or provide simple but continuous adjustment on equipment, machinery and tools such as computer-aided dispatch console, telephone, paging system, and/or materials used in performing essential functions. ?Verbal Aptitude: Requires the ability to utilize a variety of advisory data and information such as activity logs, time sheets, maps, street guides, standard operating procedures, technical operating manuals and guidelines. ?Mathematical Aptitude: Requires the ability to perform addition, subtraction, division and multiplication. ?Functional Reasoning: Requires the ability to carry out instructions furnished in written, oral or diagram form. Involves semi-routine standardized work, with some latitude for independent judgment regarding choices of action. ?Situational Reasoning: Requires the ability to exercise the judgment, decisiveness and creativity required in emergency situations involving the evaluation of information against sensory, judgmental and/or subjective criteria, as opposed to criteria that are clearly measurable or verifiable. ?Environmental Factors: Tasks are regularly performed in safe and comfortable surroundings without exposure to adverse environmental conditions. Although incumbents are subject to stress by being involved by telephone with emergency situations. ?Physical Requirements: Requires the ability to sustain prolonged visual concentration. Requires the ability to speak clearly. ?Sensory Requirements: Requires the ability to recognize and identify degrees of similarities or differences between characteristics of colors, shapes and sounds associated with job-related objects, materials and tasks to evaluate callers during emergency situations and decipher colored maps. Other Requirements: ?Positions require shift, weekend, holiday and ?A shift differential is paid for evening and night work.with contact information.
  • Seniority level

    Entry level
  • Employment type

    Full-time
  • Job function

    Distribution and Supply Chain
  • Industries

    Truck Transportation

Referrals increase your chances of interviewing at City of St. Louis by 2x

See who you know

Get notified about new Dispatcher jobs in St Louis, MO.

Sign in to create job alert

Similar jobs

People also viewed

Looking for a job?

Visit the Career Advice Hub to see tips on interviewing and resume writing.

View Career Advice Hub