Entry Level Assistant Manager
Entry Level Assistant Manager
Synergy Manhattan
New York, NY
See who Synergy Manhattan has hired for this role
We are seeking a full-time Assistant Manager who will provide support to the customer service team in our organization. This position will include involvement with sales support action items as needed to ensure that a high standard of service and customer satisfaction are maintained. We, of course, provide comprehensive training and mentorship to any employee joining our team. All candidates must be excellent communicators and able to execute themselves professionally at all times.
Tasks and Responsibilities of an Assistant Manager:
We are currently accepting applications from individuals with experience working in customer service, customer relations, and sales to work as part of our team. Assistant Managers will receive training to ensure they have all the skills and knowledge that they require to be successful in this high-octane industry. We are looking for candidates that are team-oriented, dynamic, and can work with others to cultivate an excellent execution of customer service to our base.
Requirements of an Assistant Manager:
Powered by JazzHR
dUn7xvHzJQ
Tasks and Responsibilities of an Assistant Manager:
- Maintain a positive representation of the company and associated brands at all times
- Provide and ensure quality service to external customers
- Answer all customer inquiries in a timely and professional manner
- Utilizing training materials in a meaningful way that ensures class graduates have a smooth transition into successful, professional Customer Service / Customer Retention positions
- Interact with customers daily to inform of client products and services
- Process orders and data entry with high-level accuracy
- Take initiative and resolve escalations or complaints
- Participation in role-play scenarios, product knowledge, and psychology of customer service behavior training
- Creating a positive, fun, and motivating environment to enhance employee performance and customer satisfaction
- Monitor individual progress to provide coaching opportunities and to understand employee developmental needs
- Perform a needs assessment of the customer and recommend products and services or pass along consumer leads to the sales department depending on the level of expertise
We are currently accepting applications from individuals with experience working in customer service, customer relations, and sales to work as part of our team. Assistant Managers will receive training to ensure they have all the skills and knowledge that they require to be successful in this high-octane industry. We are looking for candidates that are team-oriented, dynamic, and can work with others to cultivate an excellent execution of customer service to our base.
Requirements of an Assistant Manager:
- Previous customer service and sales experience is a plus
- Must be organized
- Must be personable and comfortable interacting with customers daily
- Must have great attention to detail
- Must be a team player
- Must have strong communication skills
- Degree preferred
- Desire to participate in professional development and take on new responsibilities
- Ability to perform at a high-octane level in a quick-moving environment
- Self-motivated and comfortable working both independently and as part of a team
- Competitive wages
- Merit-based advancement
- Uncapped bonuses & incentive plan
- Company events
Powered by JazzHR
dUn7xvHzJQ
-
Seniority level
Entry level -
Employment type
Full-time -
Job function
Other -
Industries
Internet Publishing
Referrals increase your chances of interviewing at Synergy Manhattan by 2x
See who you knowGet notified about new Assistant Manager jobs in New York, NY.
Sign in to create job alertSimilar jobs
People also viewed
-
Office Manager
Office Manager
-
Assistant General Manager
Assistant General Manager
-
Assistant Brand Manager
Assistant Brand Manager
-
Assistant Shopper Marketing Manager
Assistant Shopper Marketing Manager
-
Assistant Manager / Entry Level Management
Assistant Manager / Entry Level Management
-
Junior Talent Manager
Junior Talent Manager
-
Brand Assistant Manager
Brand Assistant Manager
-
Entry Level Assistant Manager
Entry Level Assistant Manager
-
Assistant Marketing Manager - Marketing & Events
Assistant Marketing Manager - Marketing & Events
-
Restaurant Assistant Manager
Restaurant Assistant Manager
Looking for a job?
Visit the Career Advice Hub to see tips on interviewing and resume writing.
View Career Advice Hub