The Equipment Maintenance Specialist will help with growth and development of Customer Value Agreements (CVA’s). The person in this position will work closely with our CVA team, sales, and service departments on providing CVA quotes in a timely manner. This individual will work daily to monitor Preventive Maintenance Agreements and Total Maintenance and Repair contracts (TM&R) to ensure positive contract health.
Work closely with Caterpillar on software development and process improvement
Develop and establish consistent processes to support service offerings in pricing and development
Create maintenance product offerings for all divisions.
Work closely with sales and develop solutions to meet customer requests/needs
Communicate with customers, create solutions then present to individuals or in a group environment.
Develop product offerings to fulfill customer needs
Look up parts (SIS, Reman book)
Communicate with internal personnel
Seniority level
Entry level
Employment type
Full-time
Job function
Management and Manufacturing
Industries
Machinery Manufacturing
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