Field Service Technician

Work Mode: Remote

Location: Preferred locations would be Rhode Island, greater Boston area and around Worcester County.

Opportunity

To ensure maximum availability of natural gas engines and related plant through maintenance, troubleshooting and fault rectification.

Specific Responsibilities

Deliver an efficient and cost-effective service to customers, to ensure that:

• Maximum availability of INNIO gas engines and related balance of plant is achieved through fast response, trouble shooting, and fault rectification.
• Scheduled maintenance is carried out to the required standard in order to avoid unnecessary replacement of parts and engine unavailability.
• Oil samples are taken, labelled and dispatched to the laboratory in accordance with agreed standards and procedures.
• Parts are selected, ordered and used correctly, with any parts that prove unnecessary being returned to the warehouse in order to keep wastage to an absolute minimum.
• Van stock is maintained in good condition, accurately booking parts out as they are used, and reporting actual shortfalls to the Parts Manager.
• Document all site visits and complete service reports in accordance with agreed quality standards and timescales.
  
  

Ensure that liaison and communication with the Service Manager, Senior Field Service Technician, customers, and subcontractors on site is maintained at all times.

Protect and develop the industry standing of Clarke Energy by:

• Building and maintaining positive relationships with customers, based on consistently professional dealings and attitude.
• Maintaining a high level of site house-keeping and presentation. ensuring that company supplied equipment is well maintained and kept at a high standard of cleanliness.
• Maintaining tools in a good and safe working order and calibrated as required.
  
  

Support the Service Manager by supervising and training Apprentices and new employees as required.

Follow and adhere to Health, Safety, and Environmental standards and regulations at all times

Skills/Requirements

Technical/Professional Knowledge and Skills

• Experience with Stationary R/ICE engines and/or standby generators and their components preferred.
• INNIO Jenbacher, MAN Product & RNG equipment knowledge preferred but not essential.
• Able to troubleshoot R/ICE engines, generators, generator/utility connectivity, Cogeneration heat exchangers and able to use IT skills to communicate with and troubleshoot individual components – pumps, throttles, gas mixture controls, ignition, etc.
• Experience with ComAp controls, MAN and Jenbacher engines, Yanmar Cogeneration systems is highly desirable.
  
  

Personal Attributes/skills

This requires the job holder to demonstrate that they are:

• consistently trustworthy and professional.
• reliable and dependable.
• responsive to customers’ needs
• supportive and able to work well with colleagues.
• effective in managing their time and workload.
• prepared to work under own initiative and do what is required to get job done.
• committed to quality and improvement.
• willing to take responsibility for work and actions.
• keen to seek out and act on ideas for self- improvement.
  
  

In addition, it is particularly important to the success of this role that the job holder can demonstrate the following:

• Very adaptable and flexible – does what has to be done, at times and locations required. Strong relationship building skills.
• Ability to supervise and motivate others.
• Effective communication skills
• Commercial awareness – acts to minimise costs to Clarke Energy and customers.
• Effectiveness under pressure.
  
  

Essential

Recruitment and succession requirements

Electrical and mechanical technical knowledge.

Willing to travel extensively and work alone.

Willing to work long and unsociable hours, and work away from home when required.

Reasonable level of IT skills.

Desirable

Apprentice served technician

Natural Gas engine knowledge and experience

Applicants must be authorized to work in the US without requiring sponsorship now or in the future.

The hourly range for this position is . The specific hourly rate offered to a candidate may be influenced by a variety of factors including the candidate’s experience, their education, and the work location. Available benefits include medical, dental, vision & 401k.

Why Choose Kohler?

We empower each associate to #BecomeMoreAtKohler with a competitive total rewards package to support your health and wellbeing, access to career growth and development opportunities, a diverse and inclusive workplace, and a strong culture of innovation. With more than 30,000 bold leaders across the globe, we’re driving meaningful change in our mission to help people live gracious, healthy, and sustainable lives.

About Us

It is Kohler’s policy to recruit, hire, and promote qualified applicants without regard to race, creed, religion, age, sex, sexual orientation, gender identity or expression, marital status, national origin, disability or status as a protected veteran. If, as an individual with a disability, you need reasonable accommodation during the recruitment process, please contact kohlerjobs@kohler.com . Kohler Co. is an equal opportunity/affirmative action employer.