Reporting To: Bruce Anderson - US Operations Director
Description
This is a fantastic opportunity for someone looking to advance their career in an installation, maintenance, and calibration Field Technician role. We're either looking for someone who has any sort of service technician experience in any capacity, or who has an technical qualification and is looking for a new opportunity. Previous experience of this type of role is not necessary as we are willing to train someone, but we do need someone with a technical brain and the ability to quickly grasp technical concepts and processes.
This is an ideal opportunity for someone setting out in their career, or alternatively for an experienced Technician looking for a change into a new sector. The role offers excellent career progression, and you can expect to train towards becoming a qualified Metrology Engineer over time.
Checkit's Monitoring System consists of sensors that automatically monitor temperature, sending alarms to our central hub if readings fall outside expected boundaries. This helps our customers to ensure that critical systems are working as expected, and to know quickly if something is wrong so they can fix it before it becomes a problem. We help the medical sector keep things like blood products and medicines at the correct temperature by monitoring their storage fridges and freezers, and we help the food retail and hospitality sectors to keep their food fresh and reduce stock loss as a result of cold storage malfunction.
This role is key to successful customer installations, calibrations, and the ongoing optimal operation of Checkit sensors and equipment, chiefly with medical sector customers. It is a mixed and varied role, working with remote wireless and cloud based monitoring systems. The role reports to our US Operations Director located in Tampa and involves working with our customers on their sites located across the Midwest, so a willingness to travel extensively across the region is crucial.
To be considered you will need to be located in or around the Omaha, Nebraska area, within easy traveling distance of an airport.
What You'll Be Doing
Performing installations, maintenance, and calibrations of sensor products for Checkit's remote wireless monitoring systems, mainly within medical settings.
Performing equipment inspections during site visits to ensure quality and function of equipment.
Delivering exceptional customer service and standards of professionalism.
Managing own product and spares inventory, schedule, travel arrangements, and customer documentation.
Analysing US Operations processes and ways of working, identifying opportunities for improvement.
Traveling weekly to customer sites within a defined area of the United States.
What We're Looking For
Prior experience as a Field Service Technician in any field of service would be useful but is by no means essential.
Any background in maintenance, installation or calibration would be ideal, but isn't vital as training will be provided.
Alternatively, a technical background or qualification and a desire to move into this kind of role would be great.
A technical brain who can quickly learn and understand our products and how they work.
Highly professional with a passion for delivering incredible customer service, build strong customer relationships.
Excellent attention to detail, accuracy, and a get-it-right first-time approach.
A quick and attentive learner who is keen to be trained and developed.
Time management and organizational skills, with the ability to manage travel arrangements.
IT literate with the ability to quickly learn new systems.
Good experience with Microsoft Office suite especially Word and Excel.
Willing to travel extensively across the region. The role will be minimum 3 days per week on the road with regular nights staying away so it's crucial you are happy to do this.
Proof of US Citizenship is essential.
What's In It For You
Checkit offer a range of benefits designed to give you the opportunity to learn and develop your skills, provide for your future, look after your routine healthcare, and feel protected if life throws you a curve ball. Our benefits include:
Health coverage including dental and vision from first day of employment
401(k) scheme matched to 5% on completion of 3 months' employment
Life insurance worth $50k
Accident insurance worth $50k
Unlimited access to thousands of courses on LinkedIn Learning
In addition, we have a remote-first, work-where-it-works culture, meaning that this position you'll be able to work from home. Many of our engineering and sales roles will involve travel to customer locations across the United States.
Seniority level
Entry level
Employment type
Full-time
Job function
Engineering and Information Technology
Industries
Software Development
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