Responsible for implementing, coordinating and/or administration of all Human Resources programs, policies and procedures. Leads Human Resources initiatives and special projects. Must exercise discretion and independent judgment in formulating and applying human resources and other management policies to non-routine and complex challenges.
KEY DUTIES AND RESPONSIBILITIES:
Recruit, hire, train, schedule, and supervise seasonal HR and Administration staff. Ensure the department is prepared to perform support functions, such as: friendly and knowledgeable answering of inbound phone calls, accept bookings for programs such as Lifeguard Classes and Camp, support HR function through scheduling interviews and updating Interview Workflows, issue employee ID cards, database management, emergency phone and radio response, etc.
Responsible for the recruitment of seasonal team members
Review incoming applications, allocate applicants to appropriate departments
Assist departments with contacting applicants and conducting interviews, to include facilitation of text messaging platform and virtual interview platform
Post jobs to internal and external job boards
Coordinate, attend, and seek out recruiting visits and events at locations such as local high schools and colleges/universities
Supervise and assist in onboarding of staff
Oversee the management of the park’s HRIS systems (Paycom), ensuring accuracy of employee data
Complete employment verifications
Prepare and process payroll.
Assist in developing and conducting in-person and online orientations and supervisor trainings, including the facilitation of our online learning platform
Conduct Interviewer and Recruiter trainings
Assist in preparing weekly staffing reports
Respond to team member complaints and conduct internal investigations
Plan and coordinate retention activities including trips, parties, and award dinners
Develop and maintain good working relationships with department managers
Proficient at social media as a tool for recruiting and communication
Assist in the creation and management of the Human Resources budget
Oversee the communication and completion of weekly Safety Topics
Annually review and update park manual, policies, processes, and procedure
Assist in all areas of the International Student Program including interviewing and day to day needs
Assist with responding to guest services issues.
Other duties as assigned
The best qualified candidates will have the following:
Prior experience in the recruiting of hourly employees and proven recruitment strategies designed to build strong candidate pipelines
Experience in training and development, including the design and facilitation of classes focusing on safety and guest service
Human Resources Management experience providing generalist responsibilities for a diverse team
Knowledge of labor laws and personnel file maintenance
Experience with employee recognition programs
SKILLS / QUALIFICATIONS / REQUIREMENTS:
Highly developed interpersonal, verbal and written communication skills, including presentation skills; ability to communicate clearly
Demonstrated ability to lead people and get results through others.
Ability to organize and manage multiple priorities.
Must have the ability to make recommendations to resolve problems or issues and to effect continual improvements by using judgment that is consistent with standards, practices, policies, procedures, regulation or government law.
Education: College Degree preferred
Experience: 3 to 5 years of HR or theme/waterpark supervisor experience. Prior theme/water park human resources experience highly preferred but not required
Computer Programs: Proficient in MS Word, Excel, PowerPoint, and Outlook. Adobe Creative cloud preferred.
Travel: Must possess a valid driver’s license.
Schedule: Must be able to work varied shifts, including holidays and weekends.
PHYSICAL DEMANDS:
Must be able to stand, stoop, crouch, twist, push, and lift for brief and/or extended periods of time
Must be able to walk comfortably throughout the course of the day over various surfaces
Must be able to work in all weather conditions including exposure to direct sunlight.
Must be able to lift, carry, move, and/or position items weighing up to 20 lbs, occasional lifts up to 50 lbs
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Human Resources
Industries
Entertainment
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