Hospitality Associate

Company Background

At Crimson Wine Group, we are the guardians of 1,000 acres of pristine vineyards, iconic estates, forests, and wildlife habitats along the West Coast. Our success stems from the wide range of perspectives that our team brings to every single one of our wines – from vine to bottle and beyond. Our portfolio is cultivated to elevate any occasion and to simply make life better.

At Crimson Wine Group (CWG), we are dedicated to building an inclusive environment with a culture of belonging. We strive to create an inclusive environment where all our team members feel connected, engaged, and can live their true identities at work. Here at CWG, we celebrate the value that comes with inclusivity and different backgrounds, experiences, and perspectives, which all help foster a culture of collaboration and creativity with the wine industry as a whole.

Position Summary

The Hospitality Associate is responsible for ensuring our guests and members receive gracious hospitality, while sampling our award-winning wines and learning about our vineyards, history and wine making practices. We are seeking a positive, enthusiastic, self-starter who is flexible and loves working in a team environment. The candidate must be passionate about wine, have ability to sell, and develop lasting relationships with guests.

Essential Duties & Responsibilities

The following reflects management’s definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign or reassign duties and responsibilities to this job at any time due to reasonable accommodations or other reasons.

• Greet all visitors with enthusiasm
• Lead guests through tours and wine tasting flights, educating them about the winery story, wines, and brand.
• Work towards developing relationships with guests to convert into Wine Club members
• Effectively suggest and sell wine, with the ability to “up-sell”
• Daily Tasting Room operations, set up and breakdown, cash handling, daily sales, and club transactions.
• Work seamlessly with team to create The Estate Experience for all guests and members
  
  

Qualifications

• Excellent written and verbal communication skills are required
• Must be able to work a flexible schedule including weekends
• Must be 21 years of age or older to comply with ABC regulations
• Must be able to lift 40 lbs.
• Must possess or acquire a Responsible Beverage Service and Food Handler’s Certifications
• Must be able to work in a standing position for long periods of time
  
  

All applicants will receive consideration for employment without regard to all federally and state protected classes. If you require assistance to participate in the application process, please contact us at HR@Crimsonwinegroup.com.

The projected hourly pay rate for this position is $16.28 per hour (in addition to tips and commission). This is the projected compensation for the position however the actual compensation offered may vary based on job-related factors such as (but not limited to) candidate qualifications, related experience and education, candidate work location and market data. Crimson Wine Group reserves the right to modify the pay range/rate at any time in the future.