The Institute for Human Services, Inc.

Housing Specialist

Summary

The housing specialist creates permanent housing opportunities by developing an inventory of available housing units for IHS clients he/she is responsible for with varying price ranges (i.e. TANF, PH, HPP, HPRP, etc.). The specialist works with case management staff to maintain landlord/rental management relations and implements the IHS Supportive Housing programs to achieve performance outcomes of the program.

  • Facilitate a culture of Ho’okipa (hospitality) by providing service to clients with a warm and welcoming attitude; interacting professionally with employees, vendors, landlords etc.
  • Compile and implement necessary objectives of housing programs to ensure outcomes are met and assists consumers in meeting tenancy requirements, i.e. payments and lease requirements.
  • Provide outreach and establish relationships with landlords to market housing programs and develop an inventory of available housing units for clients with a range of pricing.
  • Inspects rental units and communicates housing quality to HUD, Case Manager and client.
  • Conducts face to face housing presentations and schedules housing interviews with clients.
  • Coordinates clients’ applications to subsidy programs such as Section 8, or other types of permanent housing solutions with Case Manager to coordinate follow up efforts.
  • Handles lease compliance issues and makes every effort to assist the client in preventing eviction.
  • Works with the long-term Case Manager to assess the functioning level of clients’ independent living skills and develop janitorial, maintenance and preventive plans that include regular check-ups to uncover problems to avoid crisis or failed placement.
  • Provides on-going evaluation assistance, including Housing Assessments.
  • Maintains records of referrals, assessments and placement plans in compliance with HUD Housing Counseling Plan; provides internal reports of program activity as well as administer standardized client self-report measures as required by the program and as determined by the Housing & Employment Director.

Required Knowledge/Skills/Abilities

  • Knowledge of Oahu/Honolulu housing market and property managers, fair housing laws, and landlord/tenant rights.
  • Possess effective problem solving and organizational skills and computer proficient in Microsoft Outlook, Word, Excel and Access and/or database applications.
  • Able to exercise judgment and work independently under general direction.
  • Ability to effectively interact with professionals, partnering agencies and high needs clients including those with mental illness and/or substance abuse problems.
  • Strong written documentation, communication, negotiating and organizational skills.

Required Education And Experience

  • Bachelor's degree in business or related field.
  • At least one year experience working with disenfranchised or at risk individuals related in a homeless service and/or in a case management setting
  • Proficient in Microsoft Outlook, Word, Excel and Access and/or database applications.
  • Seniority level

    Entry level
  • Employment type

    Full-time
  • Job function

    Other
  • Industries

    Non-profit Organizations

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