Housing Specialist - Recuperative Care Program

Thank you for your interest in career opportunities at Central City Concern!

Since 1979, the Portland Community has trusted Central City Concern (CCC) to help people create meaningful, long-term change. Every year, we serve more than 13,000 people experiencing, or at risk-of, homelessness with affordable and supportive housing, person-centered health care, addiction recovery and employment assistance. By providing health care, housing and jobs, CCC is ending homelessness in Portland and helping people achieve their highest potential.

Now Hiring: Join Central City Concern's talented Recuperative Care Program (RCP) Team as a Housing Specialist

Location: Evergreen Crossing Primary Care: 8225 NE Wasco St., Suite 300, Portland, OR 97220

Schedule: Monday - Friday (8:00am - 4:30pm)

Minimum Qualifications (requirements)

• Required: Education and experience sufficient to succeed, carry out responsibilities, and demonstrate the skills and abilities as described above with at least two years’ experience working in pre-hospital or post-hospital setting. Extensive experience working with individuals experiencing mental health and addictions issues is preferred. Relevant experience includes:
• Housing Placement and Retention work
• Social work or behavioral healthcare work
• Case management and/or care coordination work
• Substance use disorder treatment experience
• Required: Minimum of two (2) years experience working in low-income housing or similar setting.
  
  

SUMMARY: Evergreen Crossing is an innovative program that will offer integrated housing, health care, and employment services with the long term goal of eliminating homelessness. We seek to change how these services are delivered to all people, especially vulnerable populations. This position will work as a member of a multi-disciplinary team at Evergreen Crossing to deliver comprehensive, person-centered, integrated services to the Portland Eastside community.

The Housing Specialist works as a member of a multi-disciplinary team to assist participants in the Recuperative Care Program with identifying, securing, and moving into affordable permanent housing, transitional or other placement options when they are discharged from RCP. RCP works with partner hospitals and referring agencies to provide recuperative care for both the acute and ongoing medical needs of patients and also providing short-term emergency supportive housing, crisis management, referral to appropriate substance abuse, physical health, and mental health treatment, access to benefits and entitlements, appropriate and affordable housing, and further provide solutions to ending-homelessness and achieving self-sufficiency. The Housing Specialist coordinates with case management staff and in collaboration with community partnerships on the development and execution of housing and treatment plans.

Essential Duties And Responsibilities

• Work as a member of a multi-disciplinary team to deliver comprehensive, client centered and trauma informed integrated services.
• Actively participate in the integration of services at Evergreen Crossing and identify new opportunities to improve collaboration between and within service and care teams while carefully following information-sharing guidelines.
• Proactively identify opportunities for improvement within Evergreen Crossing workflows and logistics. Participate in review of Key Performance Indicators; review and contribute to continuous improvement opportunities and plans.
• Build understanding of and appreciation for diversity among Evergreen Crossing clients and support their connection to culturally responsive and culturally specific services as requested.
• Pursue affordable housing options RCP program participants both inside and outside the Central City Concern system.
• Work with other Recuperative Care and Evergreen Crossing staff to support the appropriate and effective use of primary care and specialty follow-up care.
• Assist program participants in completing all appropriate forms for obtaining housing.
• Attend housing and placement-related meetings required in order to best work with landlords, resident services and building staff.
• Assist program participants through development of relationships with landlords, resident services & building staff.
• Track all necessary documents such as housing applications, lease agreements and other housing forms for RCP patients.
• Provide support to some program participants placed in the community as needed for a period of time post-RCP.
• Advocate for program participants when necessary; attending meetings such as landlord/tenant meetings or court.
• Become knowledgeable of landlord tenant law, Shelter-Plus Care voucher system, Section-Eight, and any other programs as deemed necessary.
• Help patients move, secure furnishings and supplies, and/or make improvements to their dwelling to support housing stability.
• Cross train with other staff to provide relief for breaks and time off.
• Complete all paperwork and electronic records accurately and in a timely manner.
• Attend all mandatory CCC trainings in a timely manner.
• Adhere to all state and federal privacy regulations, including HIPAA and 42 CFR Part 2, and to CCC policies and agreements regarding confidentiality, privacy, and security. Support compliance with all privacy and security requirements pursuant to community partners’ and outside providers’ patient confidentiality agreements, including privacy and security requirements for EMR access. This includes immediately reporting any breach of protected health information or personal identification information of any person receiving CCC services by CCC or an outside provider to the CCC Compliance Department, as well as to your supervisor or their designee.
• Attend all scheduled staff meetings and staff trainings.
• Participate in training opportunities to advance skills and knowledge in addictions and mental health.
• Develop relationships and community resources as appropriate.
• Perform other duties as assigned.
  
  
  

Skills And Abilities

• Ability to consider the impacts and outcomes for underserved communities during decision-making processes.
• Ability to consider impacts of systems of oppression, structural racism, and individual bias on client outcomes.
• Ability to work effectively in a fast paced healthcare environment.
• Ability to be flexible in attitude and have the desire to relate, communicate and interact effectively with a wide variety of people, including patients, co-workers and general public, both orally and in writing.
• Ability to engage in conflict resolution processes.
• Ability to collaborate on decision-making.
• Ability to understand and follow oral and written instructions.
• Ability to track information for reporting purposes using multiple systems.
• Ability to learn and apply training instruction.
• Ability to take directions from supervisor and work amicably with peers in a health care setting.
• Professional maintenance of appropriate boundaries.
• Ability to manage time and meet deadlines.
  
  
  

BENEFITS At CCC

Central City Concern offers incredible benefits to our employees. We offer an extensive total rewards package to include base wages, medical, dental, vision and voluntary plans. Central City Concern also takes employees’ financial wellness into consideration and provides a rich retirement match. In the spirit of inclusivity, we celebrate 11 holidays and have a generous paid time off (PTO) plan.

• Generous paid time off plan beginning at 4 weeks (of accrued time) per year at the time of hire. Accrual increases with longevity.
• Amazing 403(b) Retirement Savings plan with an employer match of 4.25% in your 1st year, 6% in the 2nd year, and 8% in your 3rd year!
• 11 paid Holidays + 2 Personal Holidays to be used at the employee’s discretion.
• Comprehensive Medical, Vision, and Dental insurance coverage.
• Employer Paid Life, Short Term Disability, AND Long-Term Disability Insurance!
• Sabbatical Program offering extended time off at years 7, 14, and 21.
  
  
  

Central City Concern is a second chance employer and complies with applicable laws regarding consideration of criminal background for employment purposes. Government regulations, contractual requirements, or the duties of this particular job may require CCC to conduct a background check and take appropriate action to address prior criminal convictions.