Keeping pace with Chexology's rapid growth, we are seeking an Industrial Design Engineer who can translate the company's vision for hardware into new products that are aesthetically pleasing and deliver a better user experience. Here's how you'll get there:
Identify opportunities for new products
Analyze how a new product ties in with market needs and consumer preferences
Set design requirements based on briefs from internal teams and external stakeholders
Take products from concept to production
This Is a Great Opportunity For You If You
Thrive on creating hardware that is unique to the user's experience
Enjoy research endeavors and exploring innovative materials and technologies
Possess a sharp eye for crafting precise and detailed technical drawings
Create efficient production processes that eliminate waste and maximize resources
Responsibilities Include, But Are Not Limited To
Lead the vision and development efforts for high-volume, high-cosmetic hardware products to enhance our overall user experience
Strategically evolve and grow existing products and services
Identify immediate and/or upcoming user needs, then work with the team to develop a product plan that addresses them
Conduct thorough research, strategically plan, and generate comprehensive design concepts and technical specifications for plastic and metal parts
Optimize physical design across all hardware components, taking into account budget constraints and material considerations
Collaborate with a wide variety of functional areas such as sales, client success, engineering, marketing, operations, and external partners to develop products responsive to client needs and market opportunities
Collaborate closely with vendors and suppliers to procure materials and components for new products, ensuring adherence to production schedules
Conceive, develop, and rigorously test hardware product prototypes to ensure each iteration's functionality and quality
Create comprehensive assembly and support materials for finalized hardware products
Deliver innovative, industry-leading products that align with Chexology's mission and are recognized for their excellence
Must-Haves
3+ years of experience in hardware product management or development-type roles
2+ years of hardware UX research and testing
Ability to understand technological elements and constraints
Experience with CAD software/3D modeling software
Nice-to-Haves
Prior experience with customer-facing hardware products and displays
Proficiency in NFC technologies with prior hands-on experience
Knowledge and background in manufacturing, assembly, and packaging processes
Previous experience working at a start-up
Research shows that while men apply to jobs if they meet ~60% of the criteria, women and those in historically excluded groups tend to apply only if they check all the boxes.
So, if you think you have what it takes but don’t meet every point above, please still apply. We’d love to chat and see if you could be a great fit!
Want to know what it is like to work at Chexology:
Chexology is a global tech company headquartered in New York City. As seen on ABC’s Shark Tank, our patented software disrupts the hospitality industry by eliminating paper claim tickets (think coat check, luggage check, rentals, and valet services). Our simple-to-use mobile app has tackled some colossal hospitality challenges for institutions like Nike, Hilton Hotels, Mercedes Benz, American Express, The US Open, and Delta Airlines. We work closely with museums, concert venues, sports stadiums, and hotels, just to name a few.
Behind these unique hospitality tools lies a close-knit team of individuals from all walks of life. We value our safe work environment, our approachable leadership, and our community of respectful colleagues. Each day, we work together by sharing our passion, life experience, and creativity in building meaningful software that enriches people’s lives worldwide.
Chexology believes it's our responsibility to build a workforce reflective of our diverse society. We believe in equality for all. We believe in kindness. We believe in leaving a positive impact on the world. To uphold these values, Chexology is committed to creating an inclusive culture by embracing and celebrating diversity in our workplace and in the communities we serve. We created a Diversity & Inclusion Committee as one way to work towards creating a culture of inclusion. Doing so will help us achieve more as a company and strengthen relationships with our customers.
Perks
Location: Fully remote with some travel responsibilities (for prospect visits, conferences, occasional company get-togethers, etc.).
Medical, dental, and vision insurance with a $400 employer contribution
401k plan
Holiday office closures
Flexible PTO
Company supplied laptop
The Interview Process
Interview with Talent Lead
Interview with the Hiring Managers
Final Interview with Founder & CEO
Reference Check
Offer
Equal Opportunity Employer
We believe diversity and inclusion mean tech leadership and teams should reflect the diversity of the United States. No employee or applicant will face discrimination or harassment based on: race, ethnicity, immigrant status, color, religion, age, gender, gender identity, marital domestic partner status, sexual orientation, disability status, or veteran status.
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Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Engineering and Information Technology
Industries
Hospitality
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