Internship, Technical Editor, Service Engineering (Fall 2024)

What To Expect
Consider before applying: This position is expected to start around Aug/Sep and continue through Dec/Jan. Internships are in-person for 40 hours a week for a minimum of 12 weeks. Please consider before submitting an application.

International Students: If your work authorization is through CPT, please consult your school before applying. You must be able to work 40 hours per week. Many students will be limited to part-time depending on their academic standing.

The Internship Recruiting Team is driven by the passion to recognize emerging talent. Our year-round program places the best students in positions that they will grow both technically and personally through their experience working closely with their Manager, Mentor, and team. We are dedicated to providing an experience that allows for the intern to experience life at Tesla by giving them ownership over projects that are critical to their team’s success.

About The Team
Tesla is seeking talented writing and editing students who are interested in the field of Content Editing and Technical Writing. The Service Engineering exists uniquely at the intersection of firmware/hardware design, service, diagnostics, manufacturing, quality and reliability. Service Engineering multiplies efforts of service in the areas of diagnostics, repairs and maintenance, while simultaneously reducing the need for each. As a Service Engineering Technical Writer Intern, you will partner with engineering teams to create and refine diagnostic procedures and documentation for use by non-engineers. You will improve editorial and visual standards for documentation and recommend new designs, layouts and formatting as needed.

What You'll Do

Create and update diagnostic information and procedures contained in the diagnostics database

Collaborate with various engineering and quality teams to gather technical information

Understand technical problems and communicate them effectively to non-technical people

Validate information for accuracy and use a routing and review process for document approval

Are organized, detail-oriented, and can multi-task well

Edit content according to a style guide and enforce organization standards

Manage tasks and information flow using collaboration software (such as JIRA, Wrike, SharePoint, Quickbase and custom databases)

What You'll Bring

Pursuing a degree in Technical Writing or related field of study with a graduation date between 2024 - 2025.

Ability to edit and create documentation that is accurate, complete, clear, specific and as concise as possible

Ability to explain technical concepts to peers, people from different parts of the organization and non-technical people

Aptitude with transcribing written words from non-native speakers

Impeccable written and verbal communication

Experience with various communications media and advanced formatting and presentation skills

Must be organized, detail-oriented, able to multi-task and evaluate priorities

Markup language experience (such as HTML, XML, DITA XML, or SGML) is a plus

Benefits
Compensation and Benefits
As a full-time Tesla Intern, you will be eligible for:

Aetna PPO and HSA plans > 2 medical plan options with $0 payroll deduction

Family-building, fertility, adoption and surrogacy benefits

Dental (including orthodontic coverage) and vision plans. Both have an option with a $0 payroll contribution

Company Paid (Health Savings Account) HSA Contribution when enrolled in the High Deductible Medical Plan with HSA

Healthcare and Dependent Care Flexible Spending Accounts (FSA)

LGBTQ+ care concierge services

401(k), Employee Stock Purchase Plans, and other financial benefits

Company Paid Basic Life, AD&D, and short-term disability insurance

Employee Assistance Program

Sick time after 90 days of employment and Paid Holidays

Back-up childcare and parenting support resources

Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance

Commuter benefits

Employee discounts and perks program

Expected Compensation

$22.84 - $31.97/hour + benefits

Pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

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